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  2. Spot a scam? Tell the BBB about it. Help the Better Business Bureau investigate scams and warn others. Report a scam or fraud, or browse and view scams reported by others.

    • Lookup a Scam

      Phone Number 863-484-0760 & 863-484-0223 called and left...

    • Report a Scam

      Report a scam to the BBB. Help the Better Business Bureau...

    • BBB Scam Tracker

      BBB Scam Tracker. 0%. I am reporting a scam for... Myself...

    • Scams Details

      Litsservices.com 1308 Village Creek Dr, Plano, TX 75093...

  3. BBB has published a new Scam Alert every week since 2012. In that time, we've learned a few things about spotting scams. From phony text messages to suspicious social media accounts, learn...

    • Our Introduction to The BBB: Adventures with Mr. Guns & Ammo
    • Hello, William Forster
    • Someone Has Made A BBB Complaint About You!
    • F-Bomb Girl Threatens to Knock Us Offline
    • Expletive-Filled Emails
    • We Asked The BBB to Remove The Reviews, and This Is What It Said
    • What This Means — and What We’Re Doing About It
    • How This Ended

    Our introduction to the BBB came in 2019. That’s when we received a complaint against UPS from a reader I’ll call Mr. Guns & Ammo. He publicly posted his story to our forum and our volunteer advocates tried to give him some guidance. When he didn’t get the response he hoped for, he demanded that we delete his forum thread, but as I explained last w...

    But this person has a real name, and we are not afraid to publish it: William Forster. And since we are no longer at the address he has, Forster can enjoy his new celebrity status as the guy who threatened a nonprofit organization that tried to help him. What did the BBB have to do with this? Well, there was an implied threat by the BBB that if we ...

    In October, I received an email from the BBB saying that we had another complaint. Now, bear in mind that we’re a nonprofit that, like the BBB, helps people with their complaints. We aren’t taking money from anyone in exchange for our services, and we don’t have “customers” per se. That didn’t seem to make a difference to the BBB. I clicked on the ...

    That brings us to the F-Bomb Girl. (Yep, it’s about to get stranger.) A few days later, I was stunned to see this review on our BBB page: Who was Chris K? She is none other than Christina L. Kelly of Springfield, Va. (No Christina, we won’t give you anonymity like the Better Business Bureau.) Her problem? Well, she has a lotof problems. My advocacy...

    Several times Amazon representatives politely explained that she needed to call her credit card company to resolve the problem. Kelly didn’t like that answer and began to bombard Amazon with expletive-filled emails, which she copied our team on. Unsurprisingly, this tactic did not result in a positive outcome. In fact, Amazon began to ignore emails...

    It seems clear to me that we don’t belong on the BBB site. We’re a 501 (c)(3) nonprofit, and we offer a free service to consumers. Almost none of the criteria listed on the BBBsite apply to us. There are also the optics of this fiasco. Having a big competitor give us a failing grade without even an opportunity to respond to the complaints certainly...

    If the BBB is bullying a small nonprofit that helps consumers, I can only imagine what it’s doing to other businesses. The BBB doesn’t take the time to review complaints to ensure they are filed against the correct company. It doesn’t notify companies when they have a pending negative review. And it drags its feet when it comes to correcting false ...

    After we originally published this article, the legal counsel of the BBB contacted us and requested a meeting with us to discuss this “problem.” We met with their executive team and the end result was a mutual agreement that Elliott Advocacy is not a business that should be listed on the BBB — we are a charity without customers. The F grade was det...

  4. BBB provides information and resources on the various types of scams, as well as warning signs to watch out for while online, on the phone, or when an unusual text message is received.

  5. Sep 21, 2021 · Reporting scams or false ads: The BBB also offers a way to report any scams you see or any "questionable or deceptive" ads. It's important to note that working with the BBB—either as a consumer or a businessis entirely voluntary.

  6. Jun 21, 2024 · Check out the BBB tip for avoiding online purchase scams. 2. Avoid clicking on links or opening attachments in unsolicited emails. Links, if clicked, will download malware onto your computer,...

  7. Check what to do if you’ve been scammed. If you haven’t been scammed but you’ve seen something you think is a scam, you should report it. Find out how to report a scam. If you think someone is calling to trick you into giving them money or your personal details, hang up and call 159.

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