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  2. If your Surface stops responding, or hangs, use the following methods to force a shutdown, and then restart. Be aware, though, that whenever possible, you should shut down your Surface in the normal manner. See Surface power states for ways to do this normally.

    • 1 min
  3. Nov 26, 2012 · If I feel I will not use it for an extended period (which is rarely the case), or want to refresh it for some reason, I will shut it off or restart it by going to settings and using that power button. I like standby because the surface wakes almost instantly. Hope this helps.

  4. Nov 11, 2022 · In this video from Microsoft, you will learn how to force a shutdown, and then restart your Surface if your device stops responding. Be aware, though, that whenever possible, you should...

    • 2 min
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    • Microsoft Helps
  5. Jun 15, 2023 · 1: Force Shutdown. Press and hold the power button of the device for 20 seconds. This should clear the hardware cache of the device. 2: Check for updates. Go to Windows Settings > Updates & Security. Make sure all updates are installed including Optional updates. 3: Run some system checks and repairs.

  6. There are many ways to shut down your PC—you can turn the PC off completely, you can make it sleep, or you can hibernate the PC.

  7. 1. Turn on your laptop. Press and hold On/Off until your laptop is turned on. Follow the instructions on the screen to log on. Step 3 of 5. 2. Turn off your laptop. Click the Windows icon. Step 4 of 5. 2. Turn off your laptop. Click the power off icon. Step 5 of 5. 2. Turn off your laptop. Click Shut down. See how to turn your laptop on and off.

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