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Reportascam@royalmail.com
- If you receive a suspicious email, text message, telephone call that claims to be from Royal Mail or discover a Royal Mail branded website which you think is fraudulent, please report it to reportascam@royalmail.com
www.royalmail.com/help/scam-protection
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What if I receive a scam email from Royal Mail?
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What if I've received a postal scam?
What is scam mail & how do I report it?
Scam mail can take the form of fake lotteries and prize draws, get-rich-quick schemes, bogus health cures, investment scams and pyramid schemes. Sometimes these can be sent to you if a scammer has got hold of your contact details fraudulently.
Reporting potential scams. If you receive a suspicious email, text message, telephone call that claims to be from Royal Mail or discover a Royal Mail branded website which you think is fraudulent, please report it to reportascam@royalmail.com.
If you receive a suspicious email, text message, telephone call or discover a Royal Mail branded website which you think is fraudulent, please report it to reportascam@royalmail.com. For suspicious emails, forward the email to reportascam@royalmail.com , do not click on any links or attachments and then delete if from your inbox.
Report a crime or make a disclose of concerns against Royal Mail. Royal Mail cares about the security and safety of our customers and their mail. You can report any crime, security incidents or suspicions such as customers defrauding Royal Mail to Royal Mail’s security team using our web portal.
Royal Mail: Contact Royal Mail if you think you've received scam mail and send it to them with a covering letter. Citizens Advice consumer service : Contact them by phone or online if you've received a postal scam.
If you think you or a family member is receiving scam mail, find out how to report it. We regularly update our list of known scam emails - check this page to help you spot scam emails. Using the Portal: crimes against Royal Mail or their members of staff.
report online - either sign up for an account or continue as a ‘guest’. call 0300 123 2040. If you’re in Scotland and you’ve lost money because of an online scam or fraud, report the crime...
