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  1. Change My Password. Troubleshooting Without Waiting Queues Is Possible! Try Now! We Solve Issues in About 1 Minute. Ready to Try? Then Enter the Ask-Crew Chat!

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  2. You can recover your Password online, as long as you have registered your email address and mobile phone number with Alpha Bank. To recover your Password online, you will need your Username, i.e., either your 15-digit Username we originally provide you with or the alias you created yourself.

  3. You can issue online a new Password or unlock your subscription as long as you remember your 15 digit Username or the alias you have created to remember it, and have a valid mobile phone number and an email registered in your e-Banking user profile. Get a new Password online.

  4. Do you have questions about the security of your transactions through e-Banking? Get answers about strong authentication and Alpha alerts.

  5. Forgot my password. All you need is your email and your mobile phone. In case you have not registered your mobile number and email, please visit an Alpha Bank Branch in your area. In the case of corporate subscription, the legal representative of the company is required. Alternatively you can contact customer service at +302103260000. Continue.

  6. Get a new Password online, immediately. Alternatively, you can: Visit your nearest Alpha Bank Branch to issue a new password, learn your password or unlock your registration. Call at 210 326 0000, daily from 8:00 to 22:30, to unlock your registration after having verified your ID.

  7. All support channels are available between Monday-Thursday from 7:30am to 3:00pm and from 7:30am to 2:30pm on Friday (except weekends and Bank holidays). Alternatively, you can visit any Alpha Bank Branch to obtain a new Password. Strong Customer Authentication

  8. If you have an Alpha Bank account and an active Alpha Bank card, you can register to e-Banking online, at no cost. Download the application on your mobile phone, follow the steps, and get a Username and Password to connect to e-Banking from wherever it might suit you each time!

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