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   What is LogMeIn Rescue?

   • LogMeIn Rescue is a tool that technicians use to access remote computers and mobile devices. While this guide speaks directly to the customer, Rescue technicians can use this section to understand the end-user experience during a remote support session. "You" in this document refers to the customer receiving remote support.

   Step-by-Step Connection Guide for LogMeIn Rescue

   support.logmeinrescue.com/rescue/help/step-by-step-connection-guide-for-logmein-rescue

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   How do I download support logmeinrescue?

   • The technician tells you a 6-digit code. Type the code in the box labeled Enter your 6-digit code. Click Start Download. Result: You are asked to download the Support-LogMeInRescue.exe applet. In Internet Explorer, click Run to download the applet. The applet download should take about 15 to 30 seconds. Click Save File to download the applet.

   Step-by-Step Connection Guide for LogMeIn Rescue

   support.logmeinrescue.com/rescue/help/step-by-step-connection-guide-for-logmein-rescue

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   Is rescue the same as LogMeIn?

   • Yes, you may know us as LogMeIn or LogMeIn Rescue. We are the same Rescue you know and love. Our company name has evolved from LogMeIn to GoTo, but Rescue remains our easy, secure, frictionless enterprise remote support software. Who should use Rescue’s remote IT support software?

   LogMeIn Rescue: Enterprise Remote Support Software

   www.logmeinrescue.com/

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   Is LogMeIn Rescue safe?

   • LogMeIn Rescue is safe and secure. All communication between the customer and the technician is SSL-encrypted. Attention: You must have LogMeIn Rescue + Mobile for iOS from the App Store to use this tool. Attention: The Smart Banner feature is available only for iOS 6 and above.

   Step-by-Step Connection Guide for LogMeIn Rescue

   support.logmeinrescue.com/rescue/help/step-by-step-connection-guide-for-logmein-rescue

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   How do I install LogMeIn Rescue on Android?

   • Tip: If the app is already installed on your device, tap LogMeIn Rescue on your Home page or app tray. To continue, go to Step 2. In Google Play, search for LogMeIn Rescue + Mobile for Android. Tap Install. Result: The App permissions screen is displayed. Tap Accept. Result: Installation of the app starts. When the app has been installed, tap OPEN.

   Step-by-Step Connection Guide for LogMeIn Rescue

   support.logmeinrescue.com/rescue/help/step-by-step-connection-guide-for-logmein-rescue

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   How do I run a logmeinrescue applet?

   • In Internet Explorer, click Run to download the applet. The applet download should take about 15 to 30 seconds. Click Save File to download the applet. In the Downloads box, double-click Support-LogMeInRescue.exe. Click OK if prompted to Open Executable File. You are asked Do you want to run this file? Click Run to execute the applet.

   Step-by-Step Connection Guide for LogMeIn Rescue

   support.logmeinrescue.com/rescue/help/step-by-step-connection-guide-for-logmein-rescue

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2. Videos

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     4:08

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     LogMeIn Rescue remote session support

     31 Dec 2008

     2.1K views

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     2:34

     youtube.com

     LogMeIn Rescue - Remote Support Product Overview 2017

     15 May 2017

     12.2K views

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     0:20

     youtube.com

     LogMeIn Rescue - Seamless Remote Support

     7 Jun 2017

     472.6K views

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3. support.logmeinrescue.com › help › rescue-downloadsRescue Downloads - Rescue Support

   support.logmeinrescue.com › help › rescue-downloads

   Feb 1, 2024 · LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge). Looking to add seats to your Rescue subscription or get a demo of Mobile Support or Camera Sharing?

   • Step-by-Step Connection Guide

     Download of the Support-LogMeInRescue.exe applet begins....

   • Support

     Type your question here, or browse topics below to view...

   • Remote Support Software

     Start a remote support session in seconds on any mobile...

4. support.logmeinrescue.com › rescue › helpStep-by-Step Connection Guide for LogMeIn Rescue

   support.logmeinrescue.com › rescue › help

   • Cached

   Sep 27, 2022 · Download of the Support-LogMeInRescue.exe applet begins. Execute the applet. Tip: If you use a Mozilla Firefox browser, open the Downloads Library (Ctrl + J), then double-click Support-LogMeInRescue.exe. Once the applet is running, wait for the technician to activate your session.

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5. secure.logmeinrescue.com › customer › downloadLogMeIn Rescue - Remote Access Software and Remote Control ...

   secure.logmeinrescue.com › customer › download

   • Cached

   Downloading the Rescue Applet. The applet should download automatically. Download didn't start? Try again. Run the Applet. Once downloaded, run the applet. Press CTRL + J to find recent downloads. Secure Remote Support. - Communication is TLS-encrypted between you and your technicians.

6. support.logmeinrescue.com › rescueOfficial Rescue Help - Rescue Support

   support.logmeinrescue.com › rescue

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   Type your question here, or browse topics below to view answers or reach a support agent. Learn about the basics of setting up and using Rescue. Set up the Administration Center to configure Rescue for your organization. Learn how to provide remote support using the Technician Console.

7. secure.logmeinrescue.com › Customer › CodeLogMeIn123.com – Start Support Connection - Rescue

   secure.logmeinrescue.com › Customer › Code

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   Start Download. How It Works. We take security seriously, Report Abuse. Want to deliver flexible, reliable remote support for your business? Try Rescue free for a limited time. Free 14-Day Trial.

8. secure.logmeinrescue.com › Customer › AppletApplet Download - LogMeIn Rescue

   secure.logmeinrescue.com › Customer › Applet

   LogMeIn Rescue - Remote Access Software and Remote Control Software. Applet Download. Starting Rescue Applet...

9. www.logmeinrescue.comLogMeIn Rescue: Enterprise Remote Support Software

   www.logmeinrescue.com

   • Cached

   Start a remote support session in seconds on any mobile device, tablet or computer with LogMeIn Rescue. IT teams can support employees or customers on platforms including iOS, Android, Mac, Windows, Chromebook and Linux.