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  1. You can contact the Legal Ombudsman by: calling them on 0300 555 0333; going to the Legal Ombudsman website; emailing them at enquiries@legalombudsman.org.uk; They will keep in contact with you and make sure your case is passed to an investigator for assessment.

    • Find a solicitor
    • Find free and lower cost legal advice from a legal adviser
    • Find a barrister

    You can get legal advice from a solicitor. They usually charge for their services.

    A solicitor can also:

    •write legal documents like wills

    •research and prepare court cases

    •help to resolve disputes and disagreements

    •work with other legal professionals, for example hire a barrister to represent you in court (if needed)

    Legal aid

    Legal aid can help you pay for the costs of a legal adviser, for example for: legal advice out of court from a solicitor representation in a court or tribunal by a barrister or solicitor You’ll usually need to show that: your case is eligible for legal aid the problem is serious you cannot pay for legal costs Find out more about legal aid, and whether you’re eligible. Legal aid can also cover the costs of family mediation to solve problems out of court.

    If you’re not eligible for legal aid

    A solicitor may be able to help you for free (also known as ‘pro bono’ work). You can find a pro bono solicitor through a law clinic near you on the Law Works website. A law clinic usually also gives free initial advice. If you’re on a low income, you can ask questions and get free legal answers from volunteer solicitors. You can also search for local free or lower cost support on the Advice Local website.

    A barrister will usually be hired by a solicitor to represent you if a case goes to court. You may be able to contact a barrister without contacting a solicitor first if you live in England or Wales.

    Find a barrister (known as an ‘advocate’ in Scotland) in your area through:

    •The Bar Council if you live in England or Wales

    •The Faculty of Advocates if you live in Scotland

  2. To help us deal with your enquiry, please tell us who you are from the three options below. I’m a member of the public. I’m a legal service provider. I work: In media. For a business or organisation. As a Member of Parliament. Continue. Speak.

  3. If you need an accommodation or request for auxiliary aides or services, please email us at: Compliance@Guglielmolaw.com. We will consider all requests.

  4. legalservice.which.co.uk › our-service › contact-usContact Us - Which? Legal

    In order to make dealing with your problem as straightforward as possible, you can call us as many times as you wish and we will provide step-by-step help or advice to help with your case. You can call us between 8.30am and 6pm Monday to Friday.

  5. Speak to your shop steward or workplace representative or contact your union's head office to see if they can give you free legal help. Check your insurance policies. Look at the policy documents for your car, home and other insurance policies to see if any have legal cover.

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  7. See below for the steps you need to take if you want to complain, when to contact us, and what you can expect from bringing your complaint to the Legal Ombudsman. Complain to your legal service provider.

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