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1. www.jcpenney.com › m › customer-serviceCustomer Service Links & Resources - JCPenney

   www.jcpenney.com › m › customer-service

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   Customer Service. Many of your questions can be answered below, but if you need additional help, feel free to contact us. Our Price Match Guarantee. Pricing, Sales Tax, & Promotions. Check Gift Card Balance. Rebates.

   • Return Policy

     To return furniture/mattress items, call customer care at...

   • Product Recalls

     Customer Service; Product Recalls; 2024 Recalls. Recall...

   • Shipping Information

     Manufacturer-shipped items are sent to you directly from the...

   • Frequently Asked Questions

     Customer Service; Frequently Asked Questions; Following a...

   • Recycling

     Customer Service; recycle fee info; Mattress Recycling....

   • Payment Options

     Customer Service; payment options; Online Payments. Credit...

   • Change/Cancel Order Policy

     Customer Service; change or cancel an order; change or...

   • Rewards Terms & Conditions

     Customer Service; Rewards Terms and Conditions ; REVISED...

2. Videos

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     JCPenney Customer Satisfaction Survey Guidance

     18 Jan 2016

     1.7K views

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     2:21

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     JCPenney Customer Satisfaction Survey

     13 Jun 2019

     597 views

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     0:55

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     How to Use The JCPenney App | JCPenney

     15 Oct 2019

     10.8M views

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3. dt-test4.jcpenney.com › m › customer-serviceJCPenney Customer Service Links & Resources

   dt-test4.jcpenney.com › m › customer-service

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   Customer Service. Many of your questions can be answered below, but if you need additional help, feel free to contact us.

4. www.jcpenney.com › m › customer-serviceJCPenney Customer Service Links & Resources

   www.jcpenney.com › m › customer-service

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   Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!

5. www.elliott.org › company-contacts › j-c-penneyJ.C. Penney Customer Service Contacts - Elliott Report

   www.elliott.org › company-contacts › j-c-penney

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   Dec 7, 2015 · You can file a complaint with J.C. Penney customer service by calling customer service at (972) 431-1000. How to get professional help with your J.C. Penney problem If you need help with J.C. Penney, you can contact our advocacy team or just click the "Get Help" button.

6. donotpay.com › learn › jcpenney-customer-serviceHow to Contact JCPenney’s Customer Service in a Snap - DoNotPay

   donotpay.com › learn › jcpenney-customer-service

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   Cancel an online order. Ask about a price adjustment. Check on the balance of a gift card. Apply for a JCPenney credit card. Some customers also contact customer service to ask about recalled items. You can view JCPenney's merchandise recall page to see the latest items that have been recalled. Where Is JCPenney’s Headquarters Located?

7. www.complaintsdepartment.com › jcpenneyJCPenney - Complaints Department

   www.complaintsdepartment.com › jcpenney

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   Apr 14, 2023 · JCPenney complaints contacts. Call Customer Care on (800) 322-1189. Visit Customer Care Information. Call Headquarters on (972) 431-1000.

8. People also ask

   How can I contact JCPenney customer service?

   • Contact JCPenney customer service by emailing support@jcp.com or calling 1-800-322-1189. Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!

   JCPenney Customer Service Links & Resources

   www.jcpenney.com/m/customer-service

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   How can I contact JCPenney coupon 10 off 10?

   • You can contact JCPenney Coupon 10 Off 10 through their customer service contact page or their social media page. The general customer service page provides a message or contact customer service button specifically for JCPenney Coupon 10 Off 10 customers.

   Jcpenney Coupon 10 Off 10 || 60% OFF Discount Coupons July 2022

   www.valuecom.com/promos/jcpenney-coupon-10-off-10

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   How can I contact JCPenney with a complaint?

   • To contact JCPenney with a complaint, you can call jLine at 800-527-0063. This line is operated by Global Compliance, an independent organization. Your call can be anonymous, and JCPenney has a strict policy against retaliation. Begin by sharing your concerns with your immediate supervisor, if you wish.

   J. C. Penney Company, Inc. Statement of Business Ethics

   www.sec.gov/archives/edgar/data/1166126/000116612607000022/exhibit14businessethics.htm

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   What are JCPenney e-services?

   • e-Services are online email message forms that let you make secure inquiries about your JCPenney account. You need to provide some personal information to log-in to ensure that your account is protected from unauthorized access. You can currently take advantage of the following online functionality:

   JCPenney Online Credit Center - SYNCB

   www.onlinecreditcenter2.com/JCPenney/occ-faqs.html

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   How do I log-in to the JCPenney credit card online credit center?

   • To log-in to the JCPenney Credit Card Online Credit Center, you need a browser which is SSL-compliant and has a "secure mode". When your browser is in secure mode, you will notice an unbroken key or lock at the bottom of the page.

   JCPenney Online Credit Center - SYNCB

   www.onlinecreditcenter2.com/JCPenney/occ-faqs.html

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   What if I have a problem with JCPenny merchandise?

   • If you are having a problem with any of the merchandise that you recently purchased, you may want to contact JCPenny's customer service department to resolve the issue. Customer service departments are not known for their speedy service. If you don't want to waste time on the phone with department, DoNotPay has the perfect solution.

   How to Contact JCPenney’s Customer Service in a Snap - DoNotPay

   donotpay.com/learn/jcpenney-customer-service/

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9. corporate.jcpenney.com › contactCompany Contacts - JCPenney Newsroom

   corporate.jcpenney.com › contact

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   Customer Service. (800) 322-1189. support@jcp.com. @askjcp on Twitter. Sign up to receive updates from the JCPenney Newsroom to your inbox. View our privacy policy or, for California residents, our California privacy notice.