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  1. 1) Click the Options icon on your BlackBerry home screen. 2) Select Security Options and then General Settings. 3) From the General Settings screen, hit your BlackBerry Menu key --which can be found directly to the left of the track all on 81xx, 83xx, 88xx and 9xxx series devices--and choose the Wipe Handheld option.

  2. A security wipe is designed to permanently delete all of the data on your device so it can't be recovered. This data includes email accounts, downloaded apps, media files, Wiping your device to delete your device data Before you switch to a new device or give away your current BlackBerry device, you should wipe it.

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  3. Mar 28, 2016 · NOTE: This does NOT delete the Operating System from your BlackBerry. This wipe will remove ALL personal data (contacts, memos, calendar appointments, settings, preferences, etc.) from the device, almost as if “factory fresh”. The device will still work for you or your next user. This wipe will NOT delete most Third Party Applications. 87xx series, …

  4. Dec 25, 2011 · Learn to hard reset your Blackberry Curve 8330 with these easy steps. Before selling or recycling your cell phone, you should always remove any important dat...

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  5. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

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  7. Mar 25, 2009 · ) To begin deleting all the data on your RIM smartphone, click the Options icon on your BlackBerry home screen. 2) Next, select Security Options and then General Settings . 3) When the General Settings screen appears, hit your BlackBerry Menu key--which can be found directly to the left of the trackball on 81xx, 83xx, 88xx and 9xxx series devices--and choose the Wipe Handheld option.

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