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  2. Aug 8, 2023 · Hard reset your Surface device. To perform a hard reset on your Surface device, follow these steps: Select Start > Settings > System > Recovery. Select Reset this PC. Choose whether you want to keep or remove your personal files. Select Cloud download if you have a OneDrive account, or Local reinstall if you’re using an external hard drive ...

  3. Aug 8, 2023 · The guide below will explain how to reset your Microsoft Surface device, whether it’s a Surface Pro, Surface RT, Surface Tablet, or a basic Microsoft Surface laptop. Here’s what to do: Press the Windows key + I to open Settings. If you’re using Windows 11, select System. If you’re on Windows 10, select Update & Security.

  4. Mar 22, 2023 · Subscribed. 61. 16K views 1 year ago. Having trouble with your Surface? If you've tried basic troubleshooting options, you may need to restore or reset your Surface. Before you reset your...

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    • Microsoft Helps
  5. Reset your Surface to factory settings using a recovery drive. A reset returns your Surface to its factory settings. It deletes all your personal files, resets your settings, and removes all apps that you installed. Boot from a USB drive to reset your Surface

    • 3 min
  6. Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button. After your Surface restarts, we recommend you get the latest updates for Surface and Windows to help make sure your device is performing its best.

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