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  2. May 30, 2023 · If you’ve forgotten the password to sign in to your Surface, you’ll need to change it using your security questions or Microsoft Account. You can change your Windows password using security questions with these steps: Attempt to enter a password on your Surface start-up screen. Select Reset password after you’ve entered an incorrect password.

  3. Aug 8, 2023 · Hard reset your Surface device. To perform a hard reset on your Surface device, follow these steps: Select Start > Settings > System > Recovery. Select Reset this PC. Choose whether you want to keep or remove your personal files. Select Cloud download if you have a OneDrive account, or Local reinstall if you’re using an external hard drive ...

  4. Sep 14, 2024 · If you need to factory reset your Surface Pro tablet but don't remember the password, you can still perform a reset using the following steps: You can get to the reset option by restarting your Surface from the sign-in screen.

  5. If you can sign-in to your Surface or are looking to refresh your system from USB recovery media, refer to the following article for instructions: Refresh or reset Surface RT or Surface 2. Reset your Surface 2/RT without signing in. Step 1: Boot up your Surface to the sign-in screen. Step 2: Attach your Touch/Type Cover to your Surface.

  6. Sep 25, 2024 · When you're ready, here's how to reset your Surface: Make sure your Surface is turned off and plugged in, and then insert the USB recovery drive into the USB port. Press and hold the volume-down button while you press and release the power button.

  7. Important: If you're trying to sign in to your Surface but can't remember your password, you can reset your password. Sign in Dismiss the lock screen by swiping up from the bottom edge of the screen or by pressing a key if you have a Surface Type Cover or keyboard attached.

  8. Your Surface isn't working well, and it's been a while since you installed anything new: Reset your Surface. Before you reset your device and reinstall Windows, you can choose to keep your files or remove them. If you can't sign in to Windows, try retrieving your password before performing a reset.

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