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  1. Aug 4, 2021 · Critics have called the Better Business Bureau (BBB) a scam and a ripoff — an aging nonprofit organization that extorts companies to the tune of hundreds or thousands of dollars a year to maintain a meaningless rating and accreditation.

  2. Jan 27, 2019 · So a company can have a B or C rating, or even an F, simply because it doesnt play by the BBB’s rules, which include looping in the organization with complaint responses and providing the BBB with background information about the company.

  3. Jul 28, 2015 · For a company with an “F” rating, the BBB rating system may feel like a thorn. However, understanding that an “F” represents valuable “feedback” for improving your relationships with customers can put your company on a journey toward success.

  4. BBB assigns ratings from A+ (highest) to F (lowest). In some cases, BBB will not rate the business (indicated by an NR, or "No Rating") for reasons that include insufficient information about a...

  5. Jun 21, 2023 · How to check a company’s BBB rating. To check a company’s BBB rating, simply visit the BBB website (www.bbb.org) and search for the company’s name or URL. The website will display the company’s rating along with any complaints that have been filed against them.

  6. To avoid bias, BBB's policy is to refrain from recommending or endorsing any specific business, product or service even though they still advocate for business interests. The BBB rating system uses an A+ through F letter-grade scale.

  7. Oct 3, 2023 · An A+ rating indicates an excellent track record of customer satisfaction and ethical business practices, while an F rating raises red flags about the company’s credibility. It is important to note that not all businesses are accredited by the BBB.

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