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Returns If we have already dispatched your order or it has been delivered you can return it to: Returns, Miele Company Limited, Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW. If you would like us to collect your order we can do this at a cost of £45 deductible from any refund given.
Yes, if you are unhappy with your purchase and you have purchased directly from Miele, we accept returns for a full refund up to 30 days after your item was delivered. For all appliances, please call 0330 160 6630 and we will arrange a collection.
For a full refund products must be returned in an unused and saleable condition complete with their original packaging, and along with any items supplied free of charge (eg. Care Collection starter packs, dustbags or accessories). You will receive your refund within 14 days of the cancellation date.
- Refunds
- Exchanges
- Gifts
- Shipping Returns
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, with...
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will ...
To return your product, you should mail your product to: {physical address}. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exc...
If we have already dispatched your order or it has been delivered you can return it to: Returns, Connelly & Connelly Ltd., Unit 22, Lucas Works, Sheffield Road, Dronfield, S18 2GG. We are unable to collect items to be returned. You will receive your refund within 14 days of the cancellation date.
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Returns Information: Accepted returns are subject to inspection and checking before we will issue a refund. Accepting your request to return the item is not a guarantee of a refund. All our parts are individually tamper proof security coded.
