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- You have the right to reject your item and get a refund within 30 days of possessing the goods. You could also ask the retailer to repair or replace your item within six months of purchase.
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Vacuum Cleaner. Miele@home. Operating Instructions finder. Here you will find the operating instructions for your Miele appliances. Find your manual. Book a technician. We are happy to take your repair booking online or by telephone. Plan a visit. Contact us. Visit our Contact us page to see the different ways you can speak to us. Contact us.
You believe our technician will require lifting assistance to access your Miele appliance. You need to arrange a service repair for a vacuum cleaner. You need to arrange a service repair for a built-in or freestanding coffee machine.
Miele appliances come with a two-year manufacturer guarantee, this can be extended with a warranty through our insurance partners Domestic and General at any point up to the age of 10 years old. The warranty is paid monthly and you can take it out as long as you want and can be cancelled at any time. Discover more.
If you want to return your faulty goods for a refund, a repair or replacement, you should be refunded the delivery cost you paid to get it sent to you. If you paid for enhanced or express delivery and you’re returning the faulty goods early on, this will also be refunded to you.
In the unlikely event that you believe your new appliance to be faulty, please call Miele directly 0330 160 6600. If they cannot rectify the problem over the telephone, they will arrange for a Miele Service Technician or our Service Technician to visit your home and inspect your appliance, replacing any failed parts and ensure it is working as ...
If you don't reject the goods within the first 30 days, and find a fault within the first six months of possessing your faulty goods, you'll need to give the retailer a chance to make a repair or replacement. If that's unsuccessful, you can then ask for a refund.
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