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  2. In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad, or iPod touch erases all your information and settings.

    • Update Device Software

      Connect your device to your computer. You can connect your...

    • Update iTunes

      Back up your iPhone, iPad, or iPod touch; Turn on your...

    • Wi-Fi Syncing

      In the iTunes app on your PC, click the Device button near...

    • Sync Photos

      You can connect your device using a USB or USB-C cable or a...

    • Overview
    • Get your device ready
    • Restore your device to factory settings
    • If you can't access a computer
    • Get help

    A factory restore erases the information and settings on your iPhone, iPad or iPod and installs the latest version of iOS, iPadOS or iPod software.

    1.Make sure your Mac or PC is up to date. If you're using iTunes, make sure you have the latest version.

    2.If you want to save the information on your iPhone, iPad or iPod, make a backup.

    1.Open the Finder on your Mac, or open the Apple Devices app on your PC. If your PC doesn’t have the Apple Devices app, or your Mac is using macOS Mojave or earlier, open iTunes instead. Find out which macOS your Mac is using.

    2.Connect your device to your computer.

    3.If a message asks for your device's passcode or to Trust This Computer, follow the onscreen steps. Get help if you've forgotten your passcode.

    4.Select your device when it appears on your computer. Find out what to do if your iPhone, iPad or iPod touch is unresponsive or won't turn on. Or get help if your device doesn’t appear on your computer.

    5.Click Restore [device]*. If you’re signed in to Find My, you need to sign out before you can click Restore.

    6.Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS or iPod software.

    If you can’t access a computer and your device still works, you can erase and restore your device without a computer.

    •Find out what to do if you see an error message.

    •Find out how to restore your device from a backup.

  3. May 2, 2024 · Locate your iPhone in the Finder, or in iTunes or the Apple Devices app if you connect to a PC. (Learn how to find your connected iPhone .) Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPhone and begins the restore process.

  4. Mar 12, 2024 · Will an iTunes reset delete my data? Yes, an iTunes reset will erase all data and settings from your iPhone, making it like a new device. That’s why it’s essential to backup your data before proceeding. Can I perform an iTunes reset without a computer? No, you need a computer to perform an iTunes reset on your iPhone.

  5. Apr 22, 2024 · 1. Open iTunes on your computer. It’s in the All Apps section of the Start menu in Windows, and in the Applications folder in macOS. 2. Connect your iPhone to the computer. Use the USB cable that came with your iPhone or one that is compatible.

    • 30.7K
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  6. Jul 18, 2020 · Open the iTunes app. Click the device icon in the top left of the screen (it should look like a tiny iPhone) Click ‘Summary’. Click ‘Restore’. Follow the instructions on screen to reset...

  7. Sep 6, 2020 · Connect your iPhone or iPad to the Windows computer using a USB to Lightning cable and open iTunes. Click on the “device” icon located in the toolbar as shown below. Click on theRestore iPhone” option located below the iOS version as shown in the screenshot below.

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