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  2. Appointments for claims under Geek Squad Protection can be scheduled online or over the phone. For larger products, including major appliances and TVs 42" and larger, we'll come to your home to provide service. For smaller products, you'll bring them into your local Best Buy store. In-home claims include large appliances, large fitness ...

    • Overview
    • Cancelling By Phone
    • Cancelling in Person
    • Cancelling By Mail

    You can cancel Geek Squad by phone, in person, or by mailing a letter

    Consumer electronics retailer Best Buy, through its "Geek Squad" service component, offers a variety of protection plans for items purchased in store or online. For either a one-time charge at purchase or a recurring monthly charge, a “Geek Squad Protection Plan” (or "GSP Plan") covers eligible repairs and, under certain conditions, even replacement of cell phones, computers, washers, dryers and other appliances. Though not widely advertised by Geek Squad or Best Buy, the fine print of your protection plan contract clearly states that you can cancel the service at any time, for any reason, and receive a pro-rated refund.

    Find your original receipt (s) and Protection Plan ("GSP Plan") contract documents.

    If you have a separate receipt for the item and the GSP Plan, collect both for your call. You may need to provide information such as plan number, item number, store number, and purchase date.

    Your GSP Plan receipt will include your plan number, labeled as "GSP #."

    Cancelling by phone is your best option if you don't have your original receipt (s), particularly if you had the foresight to either photocopy/scan them or jot down key information like item number, GSP number, purchase date, and store number.

    The Geek Squad website also states that you can call them (1-800-433-5778) regarding a lost receipt.

    Follow the voice prompts, saying "protection plan" and "cancel my plan". If you are calling from the phone number on file, the automated system will walk you through the steps to cancel your plan and you will not be directed to a support staff member. .

    Find your original receipt (s) and Protection Plan ("GSP Plan") contract documents.

    Bring the receipt for the product and the GSP Plan, along with the GSP Plan contract, to Best Buy.

    Your GSP Plan receipt will include your plan number, labeled as "GSP #."

    If you cannot locate the original receipts, call Geek Squad customer service (1-800-433-5778) or follow the instructions in this article for cancelling by phone.

    Visit the customer service desk at your selected Best Buy store.

    Tell the clerk that you would like to cancel your Geek Squad Protection Plan.

    Find your original receipt (s) and Protection Plan ("GSP Plan") contract documents.

    Your GSP Plan receipt will include your plan number, labeled as "GSP #."

    If you cannot locate the original receipts, call Geek Squad customer service (1-800-433-5778) or follow the instructions in this article for cancelling by phone.

    Write or type a letter that briefly yet clearly declares your wish to cancel your Geek Squad Protection Plan.

    Include your name, address, contact information (phone and/or email), item number, purchase date, and GSP # in the letter. Affix your signature as well.

    The body of the letter can be as simple as the following: "Dear Sir or Madam: I would like to cancel my Geek Squad Protection Plan (GSP # 123456789), effective immediately. Please refund any payments due back to me to the credit card you have on file. Feel free to contact me with any questions at the phone number listed above. Thank you. Sincerely, Joe Wikihow."

  3. Call Geek Squad customer service and let the representative know your intent to cancel.

  4. Call on 1-800-433-5778 or 1-800-GEEK SQUAD. 2. Place the request to cancel your membership as directed by the audio prompts. 3A. You will be guided through the cancellation process by the automated system. Note: If you call from the registered phone number and won’t be put through to a support service member. 3B.

    • Pete Mitchell
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  5. Give us a ring today and we'll get you sorted. 0800 049 0221. Mon–Fri: 8am to 8pm. Sat: 9am to 6pm. Sun: 10am to 5pm.

  6. How to cancel will be in there. Other than that, when I used to work for geek squad there was no way to cancel in store. And the introduction to total tech support made it to where if you wanted to cancel you had to actually call the 1-800 number and hope they answered. If you can't get in touch with them I would just cancel your card.

  7. Best Buy Protection. Enjoy your tech, worry-free, with protection plans that give you more peace of mind. Discover Best Buy Protection. Need a product installed, protected, or repaired Geek Squad services include 24 7 online support and expert solutions over the phone, in your home, and in store.