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My TV isn't recognising my Freesat Box. If you are having issues connecting your Freesat Box to your TV, we recommend you try using a different HDMI cable or a different HDMI slot in your TV. This should fix the issue you are experiencing. Read More.
- What Does The Light on My Box Mean
Our 4K Freesat Set Top Boxes display different lights on the...
- My Box is Not Turning On
95% customers satisfied with Freesat as their TV provider:...
- Service Updates
8 February 2023 - Loss of channels on Freesat 4K TV Boxes...
- Help
Have a problem? We're here to help with any questions you...
- What Does The Light on My Box Mean
Real-time problems and outages for Freeset. Is there no signal? TV not working? Here you see what is going on.
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Have a problem? We're here to help with any questions you have around installation, using your current dish, our products and much more.
8 February 2023 - Loss of channels on Freesat 4K TV Boxes after a reset. If you have lost signal after carrying out a factory reset on your Freesat 4k box, you may need to update the software on your device to the latest version to restore your signal. (Software version….
- What is happening? The BBC is replacing its standard definition (SD) broadcasts on satellite with high definition (HD) versions. When this is happe...
- If you have lost signal after carrying out a factory reset on your Freesat 4k box, you may need to update the software on your device to the latest...
- On 05 January 2023 some broadcasters are making important changes to their channels and two new channels are launching on Freesat. You will need to...
If you find the problem is the dish or cable, you should seek the advice of a qualified installer, or speak to your satellite provider, Freesat or Sky. Cables. Check all the cables between your...
These support guides will help you to improve your Freesat & Sky TV reception. The information has been developed to provide all you need to troubleshoot your Freesat & Sky TV reception...
Freesat outage and reported problems map. Freesat offers a satellite television service. Freesat is a joint venture of BBC and ITV. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours.