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  2. My TV isn't recognising my Freesat Box. If you are having issues connecting your Freesat Box to your TV, we recommend you try using a different HDMI cable or a different HDMI slot in your TV. This should fix the issue you are experiencing. Read More.

    • Service Updates

      8 February 2023 - Loss of channels on Freesat 4K TV Boxes...

    • Help

      Have a problem? We're here to help with any questions you...

  3. Real-time problems and outages for Freeset. Is there no signal? TV not working? Here you see what is going on.

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  4. Have a problem? We're here to help with any questions you have around installation, using your current dish, our products and much more.

  5. If you find the problem is the dish or cable, you should seek the advice of a qualified installer, or speak to your satellite provider, Freesat or Sky. Cables. Check all the cables between your...

  6. These support guides will help you to improve your Freesat & Sky TV reception. The information has been developed to provide all you need to troubleshoot your Freesat & Sky TV reception...

  7. Freesat outage and reported problems map. Freesat offers a satellite television service. Freesat is a joint venture of BBC and ITV. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours.

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