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  1. Use your Google Account. Email or phone. Forgot email? Type the text you hear or see. Not your computer? Use a private browsing window to sign in. Learn more about using Guest mode. Next. Create...

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    • Step 1: Create A Group
    • Step 2: Turn on Collaborative Inbox Features
    • Step 3: Assign Permissions

    Create the group you want to use as a Collaborative Inbox. Then add the members who will assign and track conversations. Get steps at Create a group.

    To enable Collaborative Inbox features, you must turn on conversation history. For details, see Turn conversation history on or off. 1. Sign in to Google Groups. 2. Click the name of a group. 3. On the left, click Group settings. 4. Under Enable additional Google Groups features, select Collaborative Inbox.

    For users to take advantage of Collaborative Inbox features, group owners or managers must give them the correct permissions: For details, visit Set permissions for managing a group.

  2. Create a Collaborative Inbox group or enable Collaborative Inbox features for an existing group. For details, see Make a group a Collaborative Inbox . Set the correct permissions for users to...

  3. Sign in using your administrator account (does not end in @gmail.com). In the Admin console, go to Menu Directory Groups. At the top, click Create group. Enter the following details: Click...

  4. Access your inbox anytime, anywhere. Gmail is available on your computer, phone, watch or tablet, so you can stay connected when it matters most. Count on Google’s secure, resilient global...

  5. In addition to what you love about Gmail, you get a custom email address (@yourcompany.com), unlimited group email addresses, 99.9% guaranteed uptime, twice the storage of personal Gmail, zero ads, 24/7 support, Google Workspace Sync for Microsoft Outlook, and more.

  6. Enter the email address that you use to sign in to your Google Workspace account. Enter your password, choosing one of the following options:

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