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Aug 17, 2023 · Follow these steps. Try using Touch ID after each step: Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry.*. For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris.
Dec 28, 2019 · Best reply. Eric Root. Level 10. 684,147 points. Posted on Dec 29, 2019 8:38 AM. If you are syncing photos with iCloud, the photos will remain there if you do a factory reset. iTunes doesn‘t recognize your iPhone, iPad, or iPod. iTunes - Specific update-and-restore error messages and advanced troubleshooting (2) View in context. 1 reply.
- Problem: Battery life is poor. A lot of people have been finding that the battery life of the iPhone 6S is disappointing. It’s a common complaint about smartphones, but there could be a reason why poor battery life is affecting some iPhone 6S owners more than others.
- Issue: Touch ID Home button is hot. Quite a few reports have surfaced stating that the Home button on the iPhone 6S is getting extremely hot. People have found that the Touch ID sensor is uncomfortably hot to the touch, though the rest of the device doesn’t seem to be unusually warm, and in some cases it stops working, so the screen won’t come to life when it’s pressed.
- Glitch: iPhone 6S randomly turning off. A number of iPhone 6S owners have been complaining about random shutdowns. The iPhone 6S seems to be turning itself off randomly, and doesn’t respond to a simple Sleep/Wake button press.
- Problem: Overheating. There have been several reports about the iPhone 6S overheating in general. Any smartphone will get hot when in use for a long period of time, but if your iPhone 6S is getting really hot without an obvious cause, then you could have a problem.
- Ensure that the fingerprint reader, and your finger, is dry and clean. You can use a lint-free cloth to clear away anything that could be on your finger or device that’s interrupting the fingerprint reader.
- Scan your fingerprint properly: only lightly touch the Home button and give it a few seconds at most to read your print, don’t press too hard on the button, ensure that your whole finger is on the reader, and don’t move your finger around while scanning.
- Remove your case and/or screen protector if it’s in the way of the fingerprint scanner. The case might not only be in the way but could also be trapping too much heat and preventing the Touch ID sensor from accurately reading your fingerprint.
- Hard reboot your device. The Touch ID problem could be temporary and solved with a good reboot.
Sep 7, 2023 · Cannot purchase something from the App Store or unlock your iPhone using your fingerprint because the Touch ID is not working suddenly? Follow these straightforward solutions to fix this problem quickly.
Apr 29, 2024 · Hard reboot your device. Delete and add a fingerprint. Try turning off the password completely. Reset your Network Settings. Update your device. Contact Apple about a possible repair. 1. Make sure your finger and fingerprint sensor is dry and clean.
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May 7, 2015 · I found out that the home button has, at it center, a small black round connector that you must absolutely align with the same shaped small metal connector of the metal plate that you place above the home button. If those two aren't well aligned, it won't work. I hope my explaination was clear.