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- An outdated or corrupt driver could be the reason your keyboard isn't working. You can update your keyboard driver by following the steps explained below: Step 1: Right-click on Start and select Device Manager. Step 2: Expand Keyboards. Step 3: Right-click on the affected keyboard and select Update driver.
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How to fix keyboard not working on Windows 10?
Why is my keyboard or Type Cover not working?
How do I fix a numeric key pad error?
Why is my laptop keyboard not working?
Sep 1, 2015 · Method 1. Try to run hardware and device troubleshooter. Follow the below steps. 1. Press windows + X key then go to control panel. 2. Search for troubleshooting then click on hardware and device. 3. Under hardware and device click Configure a device. 4. Follow the on screen instructions.
- Overview
- First steps if your Surface Type Cover or Keyboard doesn't work
- Is your Type Cover or Keyboard connected and not working?
- If Type Cover or Keyboard still won't work on your Surface, submit a service order
- Related topics
Having trouble with your Surface device keyboard, Surface Go Type Cover, Surface Pro Type Cover, or Surface Pro Keyboard?
You may see that the Keyboard or Type Cover:
•Doesn't appear to connect and doesn't respond at all
•Appears to disconnect or stop responding randomly
•Goes back and forth between working and not working
There are some solutions you can try.
Get the latest updates
You can quickly check the health of your Surface drivers and firmware using the Surface app. 1.In the Surface app, expand Help & support to check if the update status is "You're up to date" or something else. 2.If needed, select the option to update the devices.
Detach the Type Cover or Keyboard
1.Unplug your Surface and detach the Cover. 2.Make sure there's no debris, damage or anything that may inhibit a connection.
Force your Surface to restart
If you have a Surface Pro 5 or later, Surface Book 2-3, or any model Surface Laptop, Surface Go, or Surface Studio: •Select Start > Power > Shut down and wait for your Surface to shut down. •Now, press and hold the power button for 20 seconds. If you see the logo screen appear after a few seconds, continue to hold for the full 20 seconds until you see it again. For the other Surface models, please see Force a shutdown and restart your Surface - Microsoft Support.
Check in the table below for the description that best explains the issue you're facing and find the appropriate next steps to follow. If your issue isn't listed and you did the troubleshooting above, you might be experiencing a hardware failure.
If you aren't able to solve the issue with the steps below, the next option is to submit a service order .
Touchpad or Keypad is slow to respond
What I type isn't what I see on the screen
I hear a sound when the Ctrl or Alt keys are pressed or repeated keystrokes are ignored
Recommended next step:
There's one last step you can take. If these steps don't resolve the problem, service and support options may be available to assist you.
Send to Microsoft
To prepare your device for shipping to Microsoft, you can print a shipping label, check your Microsoft warranty, and create service orders.
Find in-person support
Currently China, India, and Japan have in-person support available—which can include professional hardware inspection, troubleshooting, and system recovery.
Self-repair
•How to use your Surface Type Cover
•Restore or reset Surface
Mar 5, 2024 · Find the Keyboards section, right-click on your keyboard, and select Update driver. Follow the on-screen instructions to complete the update. Try disabling and re-enabling it in order to reset the keyboard and fix minor issues. Consider an external keyboard.
Click the Driver tab, click Update Driver, and then follow the instructions. Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows.
Nov 21, 2023 · 18 Ways to Fix It When a Surface Pro Keyboard Is Not Working. Reconnect your keyboard, check the batteries, and toggle Bluetooth. This article explains how to fix Surface Pro keyboards such as the Type Cover and Touch Cover, third-party wired and wireless keyboards, and the Windows 10 and Windows 11 touch keyboard.
Oct 23, 2016 · Desktop apps and control panel work fine including shortcuts buttons such as volume up, web browser etc. The default driver installed seems to be Lenovo ThinkPad driver PS/2 keyboard (which the keyboard Is not).
Aug 25, 2022 · If the keyboard isn't responding on your Surface Laptop, don't worry---there's a secret handshake that will fix it. Here's what to do if your Surface Laptop keyboard isn't working, whether or not the touchpad is also working.
