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- An application on your computer may be interfering with your keyboard input. Try closing all the programs currently running on your computer and opening something simple like a notepad. If the keyboard starts working again, you've found your issue.
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May 20, 2024 · Learn how to test your keyboard outside the operating system, run diagnostics, use the virtual keyboard, and update the BIOS. Follow these instructions to ensure your keyboard functions correctly and know when to contact Dell Tech Support for further assistance.
Jan 26, 2024 · The first troubleshooting step would be to check if the Dell 2-in-1 laptop is in tablet mode. If the laptop is in tablet mode, switch it back to laptop mode. The next step would be to test an external mouse and keyboard on the laptop.
Mar 3, 2021 · Dell Laptops keyboard keys not functioning when pressed, fix guide as follows (quick 5 min fix) 1. Unscrew back panel of laptop to reveal inner workings, specifically exposing the battery pack and its screws.
- General Troubleshooting Tips
- Power Cycle Your Dell Laptop
- Run Keyboard Troubleshooter
- Run Hardware and Devices Troubleshooter
- Run Dell SupportAssist Diagnostic
- Change Keyboard Language Layout
- Check The Human Interface Device Service
- Update Your Keyboard Drivers
- Rollback The Updates
- Clean The Keyboard
When talking about the keyboard not working issue, there can be different scenarios. Is the keyboard not responding at all or just a few keys are not working? Moreover, you could face a situation where the keys type different characters or certain ones respond too slowly.
Power cycling resets the configuration parameters and can even solve the laptop’s unresponsive state. This way, any hardware facing power issues is solved and the device is brought back to life. Here’s how to do it on any Dell model: 1. First of all, shut down your laptop. 2. Next, remove all the external peripherals and unplug the power adaptertoo...
Windows Operating System has dedicated troubleshooters to fix related issues. One of many is the Keyboard Troubleshooter which helps you detect possible hardware and software-related problems. Also, it diagnoses and ensures that all its settings are working fine. 1. Open Settings and go to System > Troubleshoot. 2. Then, navigate to Other troublesh...
Sometimes, the problems can be caused by other devices too. Unlike the earlier one, the Hardware and Devices troubleshooter finds issues in the overall hardware components of your Dell laptop and tries to fix them. However, the option is not available in Windows Settings. Instead, you need to use a dedicated run command, and here’s how to do it: 1....
Dell offers its users both online and offline diagnostic tools. You can download it from their official websitefor free. After installing the Dell SupportAssist Diagnostic tool on your device, you can now scan for possible keyboard issues from the dedicated section: 1. Launch the utility and switch to the Troubleshooting tab. 2. In the ‘What would ...
In some cases, you may notice that some of the keys print different characters. Usually, this happens due to misconfigured keyboard layout. By default, Windows uses English (United States). If you’ve intentionally or unintentionally configured it to a different one (say United Kingdom), you’re likely going to get this issue. This is because the US ...
The Human Interface Device (HID) is one of the Windows services that manage the proper use of hot buttons on the keyboard as well as other peripherals. If your laptop has the HID Keyboard driver, it’s essential for the service to be running. Also, a simple restart can sometimes fix the problem: 1. Open the Run utility and use the services.msc comma...
A keyboard driver is the one that controls your laptop keypad and acts as the interface between the hardware and OS. However, if you’re running an incompatible or corrupted driver, it can cause the keyboard to malfunction. Here’s how to update driverson Windows 11: 1. In the Run interface, use the devmgmt.msc command to open the Device Managerutili...
A corrupted driver or OS update is also one of the main causes of a Dell laptop keyboard not working. If you’re also experiencing a similar situation, we advise rolling back both these updates. Follow the below guide to revert your keyboard driver update in five steps: 1. Firstly, launch Device Manager and get to the Keyboards section. 2. Double-cl...
Over time, your laptop keyboard gets exposed to dust, pet hairs, food particles, and more. When the debris gets stuck beneath the key cap, you might find difficulty in pressing them. So, we always recommend cleaning your keyboard once in a while, which should also fix the keys that are sticky. Below is a quick guide on how you can do it properly: 1...
Aug 25, 2021 · How to Fix Dell Keyboard Not Working : If you’re having trouble with your keyboard (when using it from within inside Windows) try the following steps which resolve most common keyboard...
- 5 min
- 306.5K
- Dell Support
Sep 13, 2023 · Watch this video If you’re having trouble with your keyboard (when using it from inside Windows), try the following steps which resolve the most common keyboard issues.
- 313 min
Mar 31, 2023 · The easiest way to unlock a Dell keyboard is to try a simple restart of the laptop. Turn it off, wait two minutes, and restart it. If that doesn't work you may have an Fn, Scroll lock, or Number lock issue. In each case, try pressing the relevant key along with the Esc key. For example, press Fn + Esc key to get your function keys unlocked and ...
