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  1. Mar 15, 2016 · When this happened, the WiFi chip will get overloaded (or trying to solve the unsupported encryption), then crashed, and you may find yourself in some symptoms like stuck at black screen in some built-in apps like camera, browser,... (yes you can still swipe down to reach the settings and power...)

  2. If the battery icon on the screen doesn’t show a lightning bolt or the charging LED does not blink, it is not charging. Try using a different micro-USB charger with the device. If it still does not charge, you may need to replace the battery or repair the USB port using this guide.

    • Kristina Euler
  3. For the vast majority of users, folks have been stuck at the wireless settings screen--in other words, they're stopped at wifi, not at the SW update screen or anywhere else. Some on Passports have not had this issue but this fix is the one that is confirmed to work for all BB10 users and all devices.

  4. Troubleshooting. Diagnose common problems using the Blackberry Playbook Troubleshooting Guide. Background and Identification. Released on April 19, 2011, the BlackBerry Playbook is a tablet computer by RIM (Research in Motion) which runs on a unique BlackBerry Tablet OS.

  5. Jul 4, 2012 · I suggest buying the Blackberry Rapid Charger for the Playbook an connecting that to the 3 charging dots just to make sure the Playbook can charge. If the Rapid Charger works, then you might have a damaged USB port or a bad charger.

  6. Jan 25, 2022 · Press and hold the "Blackberry" logo you'll see on the screen which says "Your device is now connected to the Internet." Press the End Call/Power button on your device. Your device should exit to the main BB10 home screen with visible apps.

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  8. Apr 16, 2011 · 1. Go to settings by clicking on the cog at the top right of the device or by swiping your finger down from the top bezel onto the screen ( click here for more of these neat, little gesture...