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Mar 15, 2016 · When this happened, the WiFi chip will get overloaded (or trying to solve the unsupported encryption), then crashed, and you may find yourself in some symptoms like stuck at black screen in some built-in apps like camera, browser,... (yes you can still swipe down to reach the settings and power...)
Jul 28, 2014 · My playbook froze on me couple days ago. I turned it off by pressing the power button, the restarted it by pressing on the same power button. It powers on the gets stucked on the BlackBerry PlayBook screen (the one with bubble).
Boots up fine but going through the setup routine I get stuck on the "Agreement" page. The drop down doesn't show any country. I did a bit of digging and saw suggestions to "unbrick" via the desktop software but when I try to "update" it says no update was found.
For the vast majority of users, folks have been stuck at the wireless settings screen--in other words, they're stopped at wifi, not at the SW update screen or anywhere else. Some on Passports have not had this issue but this fix is the one that is confirmed to work for all BB10 users and all devices.
Jul 4, 2012 · I suggest buying the Blackberry Rapid Charger for the Playbook an connecting that to the 3 charging dots just to make sure the Playbook can charge. If the Rapid Charger works, then you might have a damaged USB port or a bad charger.
Press and hold the "Blackberry" logo you'll see on the screen which says "Your device is now connected to the Internet." Press the End Call/Power button on your device. Your device should exit to the main BB10 home screen with visible apps.
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If the battery icon on the screen doesn’t show a lightning bolt or the charging LED does not blink, it is not charging. Try using a different micro-USB charger with the device. If it still does not charge, you may need to replace the battery or repair the USB port using this guide.
