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If you're having trouble signing into your Yahoo account, don't give up just yet! Know how to identify and correct common sign-in issues like problems with your password and ID, account locks,...
- Reset Or Change Your Yahoo Password
Use Sign-in Helper, Yahoo's password reset and account...
- Sign up for a New Account
Create a new account or use an existing email address from...
- Recognize a Hacked Yahoo Mail Account
Use two-step verification to add an extra layer of security...
- Reset Or Change Your Yahoo Password
Can't access your account? Sign-in Helper. Reset or change your Yahoo password.
- Overview
- Possible Causes of Yahoo Mail Login Problems
- How to Fix Yahoo Mail Login Problems
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This article explains how to fix it when you are unable to log in to Yahoo Mail.
Login problems can come from a variety of sources, from both the user side and the platform. If you can't sign in to your email account, it's possible the service is down or that you made a mistake with your login information.
To help diagnose what's keeping you from accessing Yahoo, try these strategies.
1.Check the status of Yahoo Mail. Nobody can sign in anywhere if it's down, and someone likely reported it to a site such as Is It Down Right Now. Likewise, check or contact @YahooMail on X (formerly Twitter) to see if anyone else reported a problem. If Yahoo Mail is down, wait and check back until the status changes.
2.Check that Caps Lock isn't on. Yahoo passwords are case-sensitive, so if Caps Lock is on, whatever you type won't work. If it was on, turn it off and log in again.
Yahoo displays an emblem in the password field that shows if Caps Lock mode is active.
3.Log in through the email-specific page. Do this when the main Yahoo login site is problematic. If you can't log in with the email-specific page, log in through the main Yahoo.com site.
4.Confirm that your password is correct. If you enter your password manually each time you sign in to Yahoo, you could be making typos. Select the eye-shaped icon in the password field to see what you're typing.
Fix problems with your password; Recognize and secure a hacked account; Additional security features in Yahoo Mail
From most Yahoo mobile apps: Tap the Profile icon. If using the Yahoo Mail app, tap Manage Accounts. Tap Account info. Tap Security. Enter your security code. Tap Change password. Tap I would rather change my password. Enter the new password and its confirmation and tap Continue.
Fix problems signing into your {TKN_PRODUCT_YAHOO_NAME} account. You have important things to do in your Yahoo account, so let's get you back in! After you regain access to your account, consider switching to 2-Step Verification to avoid sign-in issues entirely. It's free, more secure and will require a verification code in addition to your ...
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