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A factory reset wipes the internal storage of your phone. This includes all apps, their settings, and all the files and data saved onto your internal storage. Any apps or other content you've downloaded from Google Play, you can download again (you don't have to pay again).
- Overview
- Get ready to factory reset
- Factory reset your phone
- Related resources
To remove all data from your phone, you can reset your phone to factory settings. Factory resets are also called “formatting” or “hard resets.”
Important: Some of these steps work only on Android 9.0 and up. Learn how to check your Android version.
Important: A factory reset erases all your data from your phone.
If you're resetting to fix an issue, we recommend first trying other solutions.
Know Google Account username & password
To restore your data after you reset your phone, you must enter security info. When you enter the info, it shows that you or someone you trust did the reset.
1. Be sure that you know a Google Account on the phone.
• Open your phone's Settings app.
On most phones, you can reset your phone through the Settings app. If you can't open your phone's Settings app, you can try factory resetting your phone using its power and volume buttons.
We recommend checking your manufacturer's support site for device-specific instructions.
• Add or remove an account on Android
• Can't sign in to your Google Account
Dec 1, 2023 · A factory reset removes all the files stored on your Android phone, including your data, and brings the condition of your device back to how it was when it left the factory. But if...
Feb 19, 2024 · Method 1. Factory Resetting Android 5.0 and Newer. Download Article. 1. Open the Settings app . This is the gear icon. A factory reset will erase all your data from your phone. It's recommended to back up your device before proceeding. [1] 2. Tap Backup and reset.
May 9, 2024 · Learn how to factory reset Android to give your device a fresh start and possibly fix technical issues. Here's how to do it!