Search results
- Head to your chosen store with your collection code and collect your parcel – it’s that simple. You don't have to print off your code, just present it using your phone or tablet. Your parcel will be held in-store for up to 7 days from when we notify you.
People also ask
What happens if I collect an item on eBay?
What happens if a buyer cancels an eBay order?
How long does it take to get my item on eBay?
Where can I find eBay collection points?
Read our article on offering collection in person. When you purchase an item that's available for collection, you'll receive information on the item's location at checkout. If you need to know more before purchasing, select Contact seller on the listing.
- How to Add Best Offer to Your Listings
- How to Accept A Best Offer
- How to Make A Counteroffer
- Sending Offers to Interested Buyers
- Automatically Send Offers
- Sending A Custom Offer Using The "Reply with Offer" Button
If you have an auction-style listing with Best Offer, bear in mind that: 1. If you receive a bid, current offers and counteroffers will be declined automatically and buyers won't be able to make any additional offers on your item 2. If a bidder retracts their bid, the Best Offer feature will be re-enabled 3. If you received an offer that was higher...
When a buyer makes you a Best Offer, we'll email you to let you know. You can also see any offers you've received in My eBay's Active- opens in new window or tab section and in Seller Hub within Active listings with offers- opens in new window or tab. After receiving an offer, you have 24 hours to choose how to respond. You can: 1. Accept the Best ...
When you make a counteroffer, your response should be lower than the Buy It Now price, but higher than the offer you received. You can respond directly to the potential buyer from the message we send you letting you know about the buyer's Best Offer. You might receive offers from multiple buyers, and it's fine to make counteroffers on all of them. ...
If a buyer watches your item or adds it to their basket, you can send them special offers. Here's how: 1. Go to My eBay Selling- opens in new window or tab or Seller Hub Active- opens in new window or tab. 2. Select Send offer beside the eligible item (or Eligible to send offers, if you're using Seller Hub). 2.1. Not all listings are eligible. Elig...
You can save time by enabling offers to be sent automatically to buyers interested in your current listings . You can change the settings for your automatic offers by going to active listings- opens in new window or tab and selecting the status With offers sending automatically. This filters all your listings with the automation setting enabled. Se...
If a buyer sends you a question about an item you have listed in a fixed-priced format, you'll have the option to reply with an offer. If you've already replied to the buyer but wish to make them an offer, you can find the Reply with offer button in your first message to them. The offer you send can be for more or less than the Buy It Now price, an...
Look for 'Click & Collect' in the item listing. Choose Select a store and pick the store you'd like to collect your item from. Then pay for your item as usual. When your item's ready, we'll send you collection instructions by email or text, whichever option you selected at checkout.
To add an item to your shopping basket - opens in new window or tab, simply select Add to basket beneath the Buy it now button on any fixed-price listing. To view the items you've previously placed in your basket, select the basket icon at the top right-hand corner of the eBay site.
If you choose to ship your item: In Ship your item, enter a fixed cost or the package weight and dimensions so we can calculate the cost. If you're not happy with the recommended shipping service, select Change shipping serviceto choose another option.
Choosing the right box. You'll also need to make sure you're using the correct box. If you use a specialty shipping service, you’ll have to use a corresponding box. You would not a regular cardboard box or other self-purchased packaging. This may result in delayed shipping to your shopper.
Sellers aren't allowed to abuse the order cancellation process. A seller should never cancel an order and select an incorrect cancellation reason, including falsely claiming that the buyer failed to pay. Learn more in our Unpaid item policy.
