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  1. Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.

  2. Jun 24, 2015 · Here's how to do a soft reset: Hold down the power switch for about 3 seconds, until you see a black screen with button choices. Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again.

  3. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

  4. Jun 29, 2011 · Click on it, then click Support Resources, and finally click Support Tools. Again, that's Help -> Support Resources -> Support Tools. There are a number of these tools in this window, but we're only interested in one of them: The Factory Reset. After you've completed a backup, click that button to continue.

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  5. Apr 6, 2010 · 5/12/10 3:59 PM. This video will show you how to do a master reset, and a factory reset on your Blackberry. If you ever need to do this, this video tutorial is a great place to start. Just follow along with this tutorial. This is a good idea if you're looking to resell your Blackberry or pass it on to a relative or friend for whatever reason.

  6. Jan 22, 2024 · Factory resetting erases everything on your device, while a hard reset simply reboots it. Hard Reset Vs. Factory Reset. Download Article. 1. A hard reset is a simple rebooting of your smartphone. It does not affect the storage on your phone. You may use a hard reset when your phone is acting unresponsive.

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  8. Here are the steps for a soft reset: a. Press and hold the “Alt” key. b. Press and hold the “Right Shift” key (the one with the upward-pointing arrow). c. While holding both keys, press the “Delete” key. Your BlackBerry will restart automatically, usually resolving minor issues without erasing any information or settings.

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