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  1. Mondays are our busiest day. If your query is not urgent, you may get through quicker by calling later in the week. If you need to contact us about homelessness, call us for free on 0800 141 2645 (Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm). Or call 0191 456 2093 outside of these times.

  2. If you need help with housing, call us on 0300 123 6633 (housing advice is available Monday to Friday, 8.30am to 5pm). If you are facing homelessness, it is important that you call us as soon as possible. Call: Whatever your situation, we will do what we can to help.

  3. South Tyneside Council - 0191 427 7000. South Tyneside District Hospital - 0191 404 1000. South Tyneside Homes - 0300 123 6633. A list of useful contacts that may be able to provide you with help and support.

  4. Contact us. Report a repair. Paying your rent. Your home. What happens when you're offered a home, tenancies and your rights, your responsibilities, moving home, keeping pets, ending your tenancy and more. Complaints and feedback. How to leave a complaint, what happens next and if you're not happy with how we've dealt with your complaint.

  5. You will need to log in to your South Tyneside Homes account to view and place a bid on properties that you are interested in. Homes are advertised from Thursday at 00:01 to Monday at 23:59. You can place 3 bids per week. To search for and bid on homes, visit: Search for a home.

  6. South Tyneside Homes. Town Hall & Civic Offices. Westoe Road. South Shields. NE33 1RL. Telephone: 0300 123 6633. Email: connect2@southtynesidehomes.org.uk.

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  8. About us. Council Housing Transition. The management of South Tyneside Council's housing stock is to be brought back 'in-house', in the biggest change to social housing in the Borough for almost two decades. About South Tyneside Homes, why we were set up, how we're run and other services we provide. Our vision, values and strategic objectives.

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