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  1. Mondays are our busiest day. If your query is not urgent, you may get through quicker by calling later in the week. If you need to contact us about homelessness, call us for free on 0800 141 2645 (Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm). Or call 0191 456 2093 outside of these times.

  2. If you need help with housing, call us on 0300 123 6633 (housing advice is available Monday to Friday, 8.30am to 5pm). If you are facing homelessness, it is important that you call us as soon as possible. Call: Whatever your situation, we will do what we can to help.

  3. Contact the Housing Options Service at: 0300 123 6633 (freephone) - Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm. 0300 123 6633 - out of office hours. Or: use the freephone at South Shields Town Hall. email housing.options@southtynesidehomes.org.uk.

  4. Mar 1, 2014 · Contact us. Report a repair. Paying your rent. Your home. What happens when you're offered a home, tenancies and your rights, your responsibilities, moving home, keeping pets, ending your tenancy and more. Complaints and feedback. How to leave a complaint, what happens next and if you're not happy with how we've dealt with your complaint.

  5. You can email South Tyneside Council at customer.help@southtyneside.gov.uk.

  6. If you are unable to find an answer to your query or you need to speak to someone about your application please contact us. South Tyneside Homes. Town Hall & Civic Offices. Westoe Road. South Shields. NE33 1RL. Telephone: 0300 123 6633. Email: connect2@southtynesidehomes.org.uk. website: www.southtynesidehomes.org.uk

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  8. You will need to log in to your South Tyneside Homes account to view and place a bid on properties that you are interested in. Homes are advertised from Thursday at 00:01 to Monday at 23:59. You can place 3 bids per week. To search for and bid on homes, visit: Search for a home.

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