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Use the password from your original Post Office account to log in. Email address. Password. Forgot your password? Log in.
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Login or register to access your Shell Energy account. You can view your invoices, submit and track meter readings, access reports and submit account queries.
Feb 8, 2024 · If you're still with Shell,log in to your account on Shell's website. Or you can call Shell on 0330 094 5801 or email broadband.support@shellenergy.co.uk. If you've already been moved to TalkTalk, check your online TalkTalk account or call TalkTalk on 0345 172 0088.
The Registered Office of Shell Energy UK Limited is Shell Energy UK Limited, Shell Centre, London, United Kingdom, SE1 7NA. UK Registered in England & Wales No. 07489042 | VAT number: GB 340 0347 49 | Version number:2023.11.00-shell v398.1 (prod)
Shell Energy online account and phone lines will no longer be active from today so you should contact Octopus for any energy enquiries. Following the sale of Shell Broadband to Talk Talk, broadband customers should contact Talk Talk for support. March 20, 2024: We’ve successfully moved 96% of Shell customers over to Octopus.
- Sit tight. You'll receive an email from Shell Energy soon with everything you need to know. There’ll be no change to your service yet – you’ll be l...
- While you're still a Shell Energy customer, you should get help from Shell and manage your account the same way you always have. You'll be looked a...
- Our team won’t be able to access your account information or complaint details until your account is officially moved to Octopus, so we’ll be in a...
- Please don’t cancel your Direct Debit, you should keep paying exactly as normal. When the time comes for your account to be moved to Octopus system...
- Your payments will stay the same for now. When the time comes for your account to be moved to Octopus systems, your Direct Debit will be automatica...
- Your prices won’t change as a result of this announcement. If you’re on a fixed tariff, your contract will be honoured, and we’ll let you know your...
- Your credit is protected: your Shell Energy account balance is unaffected by the move to Octopus. Of course, you’ll keep being charged for the ener...
- Both us and Shell Energy have dedicated funds to help customers struggling to pay. For now, while Shell Energy is still looking after your account,...
- You will still receive the Warm Home Discount (if you qualify) through Octopus Energy. You don’t need to do a thing. The Warm Home Discount process...
Shell Energy Broadband and Phone customers have now moved to TalkTalk. For more information or to contact about your Broadband or Phone account visit TalkTalk.
People also ask
What happened to Shell Energy Online account & phone lines?
How do I get a broadband package from Shell Energy?
Is shell energy broadband worth it?
How fast is shell energy broadband?
May 31, 2023 · At the time of writing (May 2023), its packages range from £17.99 a month for standard ADSL broadband, all the way up to £45.99 a month for a fast and futuristic Full Fibre 900 broadband service. You'll need to pay a £9.95 P&P fee for your router.
