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  1. Click on Account. Choose meter readings. Then pick to give an Electricity or Gas reading. You’ll see a handy Help option if you need support taking your reading. Enter your reading into the box using your phone keypad. Then click send – and you’re done! If you have gas and electricity, follow these steps twice to give both readings.

  2. OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879. We are a mandatory FIT & SEG licensee OVO (S) Gas Limited, trading as OVO Energy, is authorised and regulated by the Financial Conduct Authority under firm reference number 957641 as a credit broker not a lender.

  3. If you ever need to take a reading manually read our help article here. If your smart electricity meter is on an Economy 7 tariff, please ‘6’ on the keypad until you can see an ‘IMP R01’. This shows your off-peak (night-time) reading in kWh. Then keep pressing ‘6’ again until you’ll see ‘IMP R02’.

  4. Oct 1, 2023 · If you haven’t had smart meters installed, we’ll send you a meter reading reminder a few days before your monthly summary is created. The easiest way to submit these readings is on the ‘Meter readings’ page of your online account or OVO app (download for Android or iOS ), Exact appearance may vary.

  5. Send us your meter readings. If you have a traditional meter (in other words: not a smart meter), you’ll need to send us a meter reading every month. It’s the best way of making sure your bills are accurate and up-to-date. The good news is that it’s easy to submit meter readings in your OVO account.

  6. To read a traditional electricity Pay As You Go meter, press the A button, or blue button, until you get to screen H. If you have a 2-rate meter, you’ll find the off-peak reading on screen J. To read a traditional gas Pay As You Go meter, the reading might be on dials on the front of the meter. If there aren’t dials, press the red A button ...

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  8. Here’s how to read a multi-rate EDMI ES-10 meter: Press and hold the right “OK” button for 2 seconds – the screen will say ”Billing”. Then press and hold the right “OK” button again – now the screen will say “My bills”. Press the right button again until the screen says “Advanced”.

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