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Paperback – 26 Sept. 2013. by Matthew Dixon (Author), Nicholas Toman (Author), Rick DeLisi (Author) 4.5 714 ratings. See all formats and editions. A new breakthrough idea about how to win customer loyalty from Matthew Dixon, the bestselling author of The Challenger Sale.
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- Matthew Dixon, Nicholas Toman, Rick DeLisi
Mar 5, 2020 · In this One Win Book Review, we take a look at The Effortless Experience by Matthew Dixon, Nick Toman, and Rick DeLisi. Check out the video below to hear Adam’s one win that you can take away from The Effortless Experience to improve your organization’s customer experience and customer service.
Sep 12, 2013 · The Effortless Experience: Conquering the New Battleground for Customer Loyalty. Kindle Edition. by Matthew Dixon (Author), Nicholas Toman (Author), Rick DeLisi (Author) Format: Kindle Edition. 4.5 742 ratings. See all formats and editions. A new breakthrough idea about how to win customer loyalty from Matthew Dixon, the bestselling author of ...
- Matthew Dixon, Nicholas Toman, Rick DeLisi
Sep 12, 2013 · The Effortless Experience lays out the four pillars of a low-effort customer experience, with robust data, insights and profiles. Here are tools and templates you can start applying right away to...
The authors lay out the four key pillars of a low-effort customer experience, along the way delivering robust data, shocking insights and profiles of companies that are already using the...
Now they’ve turned their research and analysis to a new vital business subject—customer loyalty—with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it.
Oct 7, 2016 · Bankhouse Productions is a Dublin-based production company created by Matthew Toman. Named after his humble abode, from where he built the company up after being on the dole, his early...
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This group of books collects many of these strange phenomena together. A real adventure into the strange inner world of very small things.
