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Return Policy. At Lord&Taylor, we want to ensure a seamless and transparent shopping experience for our customers. Therefore, we have implemented a Final Sale policy (with some brand exceptions) to provide clarity and avoid any confusion regarding returns and exchanges. All sales are final.
How Can You Return An Item To Lord & Taylor? According to the Lord & Taylor website, you can return an item to them by following these steps: Find your order number. You can’t process a return without it. Go to this link to get your RMA number and return shipping label.
Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back into your rewards account. I've earned points/VIP tier with my last purchase, but now I want to return it.
- Signing up is easy! Simply create an account by https://lordandtaylor.com/account/register and enter your name, email, and password. It’s free to...
- We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. If you have had more than on...
- The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page https://lordandtaylor.com/...
- You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you...
- Contact customer service by emailing [email protected] and our team will be happy to assist you with merging your accounts.
- Exchanging your points for great rewards couldn't be easier! Simply visit the https://lordandtaylor.com/pages/rewards to view all of our great re...
- For starters- each member gets a reward just for joining our rewards program. Aside from earning points through purchases, you can add your birthda...
- Nope! That’s the best part about being a rewards member! You will always have an opportunity to earn more points by shopping with us, engaging wi...
- Timing: 30 Days
- Products You Can Return to Lord & Taylor
- Urn Shipping Fee: $9.95
- Refunds
- Refund Timing
- How to Return An Item to Lord & Taylor: Next Steps
You have 30 days from the order ship date to return your unwanted merchandise. After 30 days, all sales are final.
You can return merchandise that is in new condition. That means it’s unworn, unwashed, and undamaged — and all the tags are still attached. Items marked as final sale are not eligible for returns. Specific product categories have additional rules: 1. You must send back footwear in dust cover and in the original box. You have to place the shoe box i...
Lord & Taylor charges a return shipping fee of $9.95. This amount will be deducted from your refund. Lord & Taylor describes this fee as “minor,” which I think is funny.
Refunds, less the return shipping fee, are credited to your original form of payment. Eligible gift orders are refunded by way of merchandise credit to the gift recipient.
Once your return is received and verified, Lord & Taylor processes refunds within seven to 10 days. You should get an email when your return has been processed.
Find your order number. You can’t process a return without it.Take photos of your original packing slip receipt and the items you are returning.Package everything up and return it according to the shipping label instructions.• If you have a Lord & Taylor account, you can track your order by logging in and navigating to “My Orders” in the Account menu. There, you can access your order info and shipment status. • If you do not have a Lord & Taylor account, you will receive a shipping confirmation e-mail with tracking information from the carrier.
- When a large order is placed, it is vetted by fraud protection. If fraudulence is detected, the order will be placed on hold. After further investi...
- Lord & Taylor offers several payment options for your convenience. We partner with Afterpay for an interest-free, installment payment method. We al...
- Afterpay is a “buy now, pay later” digital payment platform that allows shoppers to pay in installments. No credit check is required to use Afterpa...
- Croissant provides a guaranteed buyback value for your eligible items. No fees. No obligations. No hassle. Opt in to secure guaranteed values for u...
- If you’re having trouble placing an order or need additional assistance, please contact our customer service team via Live Chat or [email protected] .
- We do our best to ensure on-time deliveries however, order delays can happen for a variety of reasons. If you have not received a shipping confirma...
- If you received damaged merchandise, please contact our customer service team at [email protected] .
3 days ago · Refunds are credited to the original form of payment, minus the return shipping fee. Gift orders are refunded via merchandise credit to the gift recipient. Official Website
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Jan 12, 2024 · Lord And Taylor Return Policy. All goods products can be returned within 90 days of purchase, according to Lord And Taylor policy. However, the return period varies by product category. If you are in a store and are unsure how to return an item, read this page.
