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Customer Service. Many of your questions can be answered below, but if you need additional help, feel free to contact us. Track My Order. Change/Cancel Order Policy. Return Policy. Shipping Information. Our Price Match Guarantee. Pricing, Sales Tax, & Promotions. Check Gift Card Balance.
- Return Policy
This is the quickest way to return most merchandise and...
- Product Recalls
JCPenney Sub-Lot: 780-2141 (Model number: ESWM02 (5”))...
- Shipping Information
Manufacturer-shipped items are sent to you directly from the...
- Frequently Asked Questions
Learn more about JCPenney Store Closings and more topics by...
- Recycling
Please note that the recycle fee does not count toward the...
- Payment Options
• Shop online 24 hours a day at jcp.com or by phone to...
- Change/Cancel Order Policy
Sign in or look up your order and select “Cancel Order” next...
- Rewards Terms & Conditions
The JCPenney Rewards Program ("Program") is a loyalty...
- Return Policy
Customer Service. (800) 322-1189. support@jcp.com. @askjcp on Twitter. Sign up to receive updates from the JCPenney Newsroom to your inbox. View our privacy policy or, for California residents, our California privacy notice. About. Corporate Information.
Dec 7, 2015 · J.C. Penney’s customer service phone number for international customers is +1-505-998-3793. How do I file a complaint with J.C. Penney customer service? You can file a complaint with J.C. Penney customer service by calling their customer service at (800) 937-8997.
Corporate Information. JCPenney proudly serves customers at more than 650+ stores across the United States and Puerto Rico, and at the Company’s flagship store, jcp.com. JCPenney is one of the nation’s largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of private and national brands.
JCPenney Welcomes Associates to CALWest; School is back! Shop Tax-Free at JCPenney Stores Nationwide; JCPenney Joins in Opal’s Walk for Freedom for a Third Year; JCPenney Supports Youth Mental Health at Mental Health America’s Annual Conference; Categories. Beauty (22) Brands (61) Company Initiatives (119) Corporate (57) Corporate Social ...
Jan 25, 2016 · How Do You Contact the JCPenney Human Resources Department? By Staff WriterLast Updated January 25, 2016. As of 2016, the JCPenney human resources department is reachable by telephone at 888-879-2641, or by email at eeo-sm@jcp.com. The person answering calls and emails does not have information regarding employment application status.
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See. For information about a specific Program account (sometimes also referred to as a "profile") or other Program-related questions, contact JCPenney Customer Service by phone at 1-888-JCP-RWDS (1-888-527-7937). To view your Rewards account activity you will need to (i) have a jcp.com account and (ii) visit and sign in.