8.0/10 (776 reviews)
Best Experts Are Waiting to Troubleshoot Your Issue. Superadvice Available 24/7/365. Meet Ask-Crew Superheroes. Solve Issues Any Time with Verified Experts. Start now!
Search results
Furniture & Mattress Customer Care Center. Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!
- Return Policy
JCPenney monitors return activity through the use of a...
- Product Recalls
Customer Service; Product Recalls; 2024 Recalls. Recall...
- Shipping Information
Customer Service; Shipping Information; Fast & Flexible...
- Frequently Asked Questions
Customer Service; Frequently Asked Questions; Following a...
- Recycling
Customer Service; Recycle fee info; Recycle fee info....
- Payment Options
Customer Service; payment options; Online Payments. Credit...
- Change/Cancel Order Policy
Simply go to “my bag” and chose “update quantity” or “edit...
- Rewards Terms & Conditions
Customer Service; Rewards Terms and Conditions; REVISED...
- Return Policy
Jun 20, 2024 · JC Penney's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
- 6501 Legacy Dr, Plano, 75024-3612, Connecticut
- contact@jcpenney.com
- (800) 322-1189
Dec 7, 2015 · J.C. Penney’s customer service is available from Saturday to Friday from 10:00 a.m. to 9:00 p.m. and Sunday from noon to 7:00 p.m. How do I close my J.C. Penney account? You can cancel your J.C. Penney credit card either online or over the phone at (800) 542-0800.
Dec 18, 2020 · Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!
Customer Service. (800) 322-1189. support@jcp.com. @askjcp on Twitter. Sign up to receive updates from the JCPenney Newsroom to your inbox.
For any other questions or concerns regarding furniture and mattresses sold at JCPenney, please call our Furniture and Mattress Customer Care Center at 1-800-442-7902
People also ask
How do I contact JCPenney customer service?
How good is JC Penney customer service?
What are JCPenney e-services?
How do I get updates from the JCPenney newsroom?
Customer Service. (800) 322-1189. support@jcp.com. @askjcp on Twitter.