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  2. If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock. Fortunately, most of your content should be restored when you re-enter your Gmail information during the device set up.

  3. 1. Ensure the device is powered off, and unplugged. 2. Press and hold the Volume Down button and Power button (located on the right edge of the device) for approximately 3 seconds then release. 3. From the "Boot Mode Selection Menu" screen, select Recovery.

  4. Feb 4, 2023 · Select Erase all data (factory reset) from the menu. Double-check all the data that will be erased. Tap the Erase all data button at the bottom. Enter your security PIN or pattern.

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