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      • Perform an external reset of your phone. Charge your battery 30% or more. Turn off the phone. Press and hold the Volume Down button and the Power button at the same time until the phone turns on. Press the Volume Down button until you see Recovery mode. Press the Power button to restart in Recovery mode.
      en-us.support.motorola.com/app/answers/detail/a_id/95545/~/forgot-my-passcode-or-pattern-lock
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  2. If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock. Fortunately, most of your content should be restored when you re-enter your Gmail information during the device set up.

  3. To erase all data and reset your phone: Go to Settings > System. Reset phone if you can't open Settings. If you can’t open Settings, do an external reset. Charge your battery 30% or more. Turn off the phone. Press and hold the Volume Down button and the Power button at the same time until the phone turns on.

  4. Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature everything is deleted. To reset your device: 1. Touch Settings. 2. Touch Backup & reset. 3. Touch Factory Data Reset.

  5. If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock. Fortunately, most of your content should be restored when you re-enter your Gmail information during the device set up.

  6. Touch Advanced > Reset > Factory data reset. Reset phone if you can't open Settings. If you can't open Settings, do an external reset. Charge your battery 30% or more. Turn off the phone. Press and hold the Volume Down button and the Power button at the same time until the phone turns on.

  7. How do I reset my motorola phone? Resetting your phone erases all data and brings it back to out-of-the-box condition. This data will be erased from the phone: Google account; Media (music, photos, videos) System settings and data; App settings and data (including text messages) Downloaded apps

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