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  1. Do any of the following: To show the keyboard, tap any text entry field. If your device has a slider keyboard, close the slider keyboard first. To hide the keyboard, tap the screen outside of a text entry field. If there is nowhere to tap on the screen, tap .

  2. Step 1. Press the "ALT," "DEL" and "CAP" keys on your BlackBerry's keyboard simultaneously. This performs a soft reset, which is similar to powering your BlackBerry off and then back on. If the screen is still not responsive when the BlackBerry reboots, you do have additional options. Video of the Day.

    • Cricket Webber
    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  3. Devices running earlier versions of the BlackBerry OS, like the BlackBerry 9930, can also be manually security wiped after a theft. To begin the wipe, click "Options" followed by "Security" and "Security Wipe." Check off the check boxes for the data you wish to remove, then type "blackberry" when prompted and click "Wipe Data" to begin the wipe.

    • Shea Laverty
  4. How to safely shut down or force shut down a BlackBerry-branded device if it is unresponsive, screen broken or broken, without using the buttons or using only the buttons without swiping or using the screen. Search for your device model and find the steps to turn it off, whether it is a mobile phone, tablet, smart watch or activity bracelet ...

  5. Sep 30, 2022 · Try closing all the apps and see if the touch screen behaves normally. If you cannot navigate, you can directly power off the tablet and turn it on again. Toggle Off Touch Sensitivity. You can increase the screens touch sensitivity so that the tablet detects the touch easily, even when using screen protectors or films.

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  7. Feb 26, 2024 · 1. Use Device Manager. The best way to turn off the touchscreen functionality on Windows 11 or Windows 10 tablets or laptops is by turning off the device driver component that controls the communication between your computer and the touchscreen controller.