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Reset Your Password. If you have forgotten your password, please enter your email address below.
There are two ways to reset your password for your BlackBerry device before resorting to a full reset. The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID.
- Shea Laverty
Jun 8, 2022 · I own a Z30, and have not realized that BlackBerry Protect was still activated when the servers shut down. I am unable to wipe the device using the standard procedure. "Settings -> Security and Privacy -> Security Wipe" will ask for BBID password, but nothing happens on "verify". A wrong password is rejected (and failed attempts count up to 10).
How do I reset my device password if I forget it? For security reasons, the only way that you can reset your BlackBerry device password without knowing your current device password is to delete all of your device data. You can typically do this by entering an incorrect device password ten times.
Oct 25, 2022 · To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe.
The information in the following topic is relevant only if you log in to Self Service using a username and password. On the login screen, click Forgot Password?
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To protect your BlackBerry ID login information if your smartphone is lost or stolen, the password reset email is not delivered to your smartphone. To receive your password reset email at a different email address, you must temporarily forward your email before you click the Submit button.
