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Aug 18, 2011 · Does anyone know where the old phone number is stored in the 8830 and how to access it? Is there any way to fix this without wiping the phone? If not, does wiping it get rid of everything including custom profiles, email connection, ringtones, etc.? I do a quick backup with the desktop manager.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Sep 19, 2023 · 1. Contact Your Service Provider. If you have recently changed your phone number, the first step is to contact your service provider. They may be able to assist you in retrieving your old number or transferring the contacts and messages associated with it to your new number.
Nov 17, 2022 · Here’s how to access your old phone number for things like password resets or other authentication: The easiest thing to do is not worry about your phone number and use other resources available from whoever runs the account.
Jun 20, 2014 · You will have to contact customer service. It depends how long ago it was deactivated. If the original number was replaced by a new number, due to spam etc, it's very unlikely you will be ale to get it back now. However if you mean you still have the original number and sim card it's possible.
Nov 10, 2022 · Here’s how to get your old phone number back: Phone companies and carriers own phone numbers. They are in charge of deactivating and reactivating them, along with recycling them. If you have an old phone number that you want back, contact your carrier.
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Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings.
