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  1. Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.

  2. Step 6. Press and hold the "End Call" button to power on the device after 30 minutes, while leaving the device plugged in to the charger. If the battery is chargeable, the device will power on and the battery indicator on the home screen will show the device is charging. If the battery is not chargeable, the device will not power on.

    • Tammy Clevenger
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  3. Apr 27, 2016 · To do this, open the back cover of the phone to expose the battery. Slide the battery out: you may need to get a fingernail underneath one edge of the battery to lever it out. With the battery out, wait for 30 seconds, so that the RAM can discharge and forget its contents. Re-insert the battery, put the cover back on and turn the phone back on.

  4. Jan 14, 2009 · Quite often the glitches you experience with your BlackBerry can be fixed by pulling the Battery while the device is powered on. Wait 30 seconds and reinser...

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    • bbgeeks
  5. The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.

    • Shea Laverty
  6. Here are the steps for a soft reset: a. Press and hold the “Alt” key. b. Press and hold the “Right Shift” key (the one with the upward-pointing arrow). c. While holding both keys, press the “Delete” key. Your BlackBerry will restart automatically, usually resolving minor issues without erasing any information or settings.

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  8. Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds. [1]