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  1. Oct 25, 2022 · Not all BlackBerry smartphones display the "Alt," right "Shift" and "Backspace/Delete" keys in the same way on the QWERTY keyboard. However, the location of the keys is the same. Refer to your phone's user manual to verify the keys.

  2. Apr 27, 2016 · Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the operating system from scratch. How to reset a Blackberry to factory settings.

  3. The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.

    • Shea Laverty
  4. Jun 24, 2015 · Option 1: Power off the device, then power up again. Hold down the power switch for about 3 seconds, until you see a black screen with button choices. The screen will start a 3-second additional timer and advise you it is turning off in 3, 2, 1.. seconds. Keep holding the power button until the timer expires, and the device will power off.

  5. Follow these instructions to restore the factory default settings. All phone data will be deleted. Data on the SIM card is not deleted. Step 1 of 10. Find "Wipe Handheld". Press the Menu key. Step 2 of 10. Find "Wipe Handheld". Scroll to Options and press the Navigation key.

  6. Power off your device and wait a few seconds. Press and hold Volume Up + Power buttons together until recovery mode screen appears. (These button combinations can change on different modals.) When you see the device logo release the Power button, but keep holding Volume Up until the recovery mode screen comes.

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  8. 1- Open BlackBerry Manager. 2- Select BlackBerry Domain. 3- Click on Edit properties. 4- Select IT Policy. 5- Double click on IT Policy. 6- Select the corresponding IT policy or create a new one and click Properties. 7- Select Security. 8- Set the drop-down list “Reset to defaults to serial when erasing” in True.