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From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support. Select BlackBerry Smartphones & Smartphone Software. Select the appropriate product from Product Type. Please note that your smartphone’s IMEI is required for the BlackBerry Smartphones option. Contact BlackBerry.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...
Memory Card Recovery mode to recover deleted or lost files from blackberry media memory card. Step 1: Plug in your BlackBerry SD card into your computer. Step 2: Run BlackBerry and Click "Memory Card Recovery". Step 3: Choose your memory card in the list to scan. Step 4: After the scanning has completed, there are four file types: Image, Video ...
To do this, you will need to enter the recovery mode and select the "wipe data/factory reset" option. To enter recovery mode on an BLACKBERRY Classic, you will need to: Turn off the phone. Press and hold the volume down and power buttons at the same time. Release the power button when the phone vibrates, but continue holding the volume down button.
Nov 23, 2023 · For example, if you would like to recover deleted files like photos, messages, videos, and much more, simply tick the boxes beside each file type and click Next to begin the scanning and recovery. Step 4. Scanning Blackberry Device. After you click Next, the program will start to scan your BlackBerry Device to find your deleted data.
People also ask
How to recover deleted files from BlackBerry SD card?
What is BlackBerry recovery?
How do I Reset my Blackberry?
How do I Reset my Blackberry without removing the battery?
It will permanently erase all personal data, preferences, settings and content such as pictures, ringtones and apps that are saved to the device. Data stored to an SD card will not be erased unless otherwise selected. It is recommended that you save (backup) important data to your SIM, SD card, or a computer before proceeding.
