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Jan 27, 2024 · Step 1: Power Off Your iPhone. Before embarking on the process of resetting your iPhone's SIM card, it's crucial to initiate the procedure by powering off your device. This step is essential to ensure the safety of both your iPhone and the SIM card during the subsequent actions.
- Overview
- Restart iPhone
- Check For an Active Cell Plan
- Check For Carrier Settings Update
- Reinsert SIM Card
- Try a Different SIM Card
- Contact Carrier for eSIM
- Contact Apple
Get cellular functionality back by diagnosing why your SIM card isn't working
Are you getting a SIM error on your iPhone 13? The SIM card is necessary to use the cellular plan on your phone, though many phones now have eSIMs (embedded SIMs) that you can use instead of a physical SIM card. You may be getting a SIM failure error because there's something wrong with your SIM card or cellular plan. In this article, we'll go over the top methods to fix the "SIM failure" error on your iPhone 13.
Ensure your phone has an active cellular plan by checking under "Settings" > "General" and going to the "Cellular" or "About" menus.
If you have a physical SIM, you can remove the tray on the left side of your phone to reinsert the SIM or replace it.
Press and hold the side button and volume up button for a few seconds.
This will bring you to the power options screen. The best first troubleshooting step when you have glitches on your phone is usually to
to see if the issue gets fixed. Many seemingly random issues are fixed by restarting your device, including SIM or eSIM issues.
Slide the "slide to power off" slider to the right. Your phone will shut down.
Press and hold the side button once your phone is completely off. Hold this button for about three seconds until the Apple logo appears on your screen, then release.
Check your SIM status. If you don't get a SIM failure alert right away, go to
If you don't have an active cellular plan, you won't be able to make calls or use apps like WhatsApp or Viber.
If you have an active cellular plan, you will see options to turn your cellular data on or off and a section for your current cellular carrier. If you don't see these options, you may not have an active cellular plan.
Go back to the "Settings" app and tap
You can also check your SIM in the
settings section. Scroll until you see a section called "Physical SIM" or "eSIM." If you have an active cell plan, you should see your SIM's network, carrier, IMEI, and ICCID. If you don't see these options, you may not have an active cellular plan.
Contact your carrier or the person in charge of your plan.
Connect your phone to Wi-Fi.
If you're having issues with cellular-related activities on your phone and keep getting a SIM failure error, first connect your phone to Wi-Fi if it isn't already. You can manually try
to fix your SIM issue.
This lists all of the general settings for your iPhone.
It's the top option under
and lists all the information for your iPhone.
If you have a physical SIM,
and putting it back in can help refresh any SIM failure errors. You can open the SIM tray using a paperclip or SIM eject tool. The SIM tray is located on the left side of your phone.
Remove the SIM card and place it back in the tray, ensuring it's placed correctly, before reinserting it.
You may not have a physical SIM with your iPhone 13. If you open the SIM tray and don't see a SIM card, check under
and scroll until you see information about your SIM. If you see a heading that says "eSIM" and no heading about "physical SIM," then you must contact your carrier for eSIM assistance.
Restart your phone and check your SIM status. If you don't get a SIM failure alert right away, go to
Get a new SIM card from your carrier.
If your current SIM card isn't working or is damaged, you can replace it with a new one from your carrier. You should contact your carrier to see what options are available for SIM card replacement.
If you don't want to deal with a physical SIM card, you can also get an eSIM instead. iPhone 13 supports eSIM.
Open the SIM tray. You can
using a paperclip or SIM eject tool. The SIM tray is located on the left side of your phone. Remove the old SIM card and replace it with the new one before putting the SIM tray back in.
If your SIM card has a SIM PIN, you'll be prompted to enter this. Don't guess what the SIM PIN is, as guessing incorrectly can permanently lock your SIM card, and you'll have to contact your carrier for yet another SIM.
Contact your carrier for any eSIM-related problems.
If your phone doesn't have a physical SIM and you're experiencing issues with your eSIM, you should contact your carrier for help. If needed, your carrier can issue a new eSIM to see if that will fix the issue.
While your cell carrier typically takes care of SIM-related issues, Apple Support can assist if nothing else is working. You can
online or by going to an Apple Store and asking for assistance.
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This article was co-authored by wikiHow staff writer,
Mar 3, 2014 · You need a SIM to activate the phone after a restore. It does not have to be an active SIM, it can be an old one. If the phone is locked, it has to be one from the carrier the device is locked to. It shouldn't be necessary for you to purchase one, unless you threw away the one you had before.
Apr 18, 2024 · Step 1: Locate the SIM Tray. Find the SIM tray on the side of your iPhone. It’s a small rectangular outline with a pinhole next to it. Step 2: Find a Thin, Sturdy Object. Look for a thin, sturdy object like a small earring, staple, or mechanical pencil lead. Step 3: Insert the Object into the Pinhole.
- Performing a Hard Reset: Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
- Performing a Soft Reset: Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
- Performing a Factory Reset: Open the Options on your home screen. Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
- Performing a Hard Reset Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Sep 23, 2023 · Try the SIM card in another compatible device to see if it works. If it does, the problem may be with your phone, not the SIM card. Reset Your SIM Card for a Fresh Start. Resetting your SIM card on Android and iPhone is vital for resolving issues and maintaining a smooth mobile experience.
People also ask
How do I Reset My sim card on my iPhone 13?
How to eject a SIM card from an iPhone?
What if my SIM card is not working on iPhone 13?
How do you remove a SIM card from an iPhone?
Jan 5, 2024 · To pop open the SIM tray, insert a paper clip or a SIM-eject tool into the hole beside the tray. Push in, towards your iPhone, but don’t force it. If you're having difficulty ejecting the SIM tray, take your device to your carrier or an Apple Store for help.
