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  1. Nov 28, 2018 · The first step in the troubleshooting guide below will help you figure out if your iPhone 6 has crashed! If a hard reset does fix your black iPhone 6 screen, there may be a deeper software problem at play. That's why we also recommend putting your iPhone 6 in DFU mode if a hard reset initially fix the problem.

    • Check your battery. Your iPhone's screen can stay black if the battery is dead. This is the most common reason behind seeing a black screen and having an unresponsive phone.
    • Check for incompatible apps. An app can crash, leaving you with a black screen. Apps that aren't updated or optimized for iPhone can crash as soon as you open them, leaving an eerily similar black screen.
    • Force restart your iPhone. A temporary glitch can cause the screen to become unresponsive. To restart your iPhone 8 or later (including the newer SE gens), quickly press and release the volume up key and the volume down key, then press and hold the Side button until the Apple logo appears.
    • Update your iPhone in Recovery Mode. Connect your phone to a PC or Mac, then put it into Recovery Mode. With your phone connected to your computer and in Recovery Mode, you'll be able to update it or reset it.
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    • Performing a Hard Reset: Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
    • Performing a Soft Reset: Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
    • Performing a Factory Reset: Open the Options on your home screen. Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
    • Performing a Hard Reset Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
    • Force Restart Your iPhone. Performing a force restart can fix many iPhone glitches. To do a force restart on an iPhone 8 or later, tap the volume up button, the volume down button, then hold the side button for a few seconds until you see the Apple logo.
    • Update iOS via Computer. Try updating your iPhone via your computer if the screen is black. If your phone is encountering a bug causing the screen to go black, an update may fix it.
    • Reattach Your iPhone's Display Connector. Use external pressure to try and reconnect the display connector. If you've dropped your phone recently and noticed that the screen is going black after the incident, the display connector on your device may have been loosened.
    • Monitor Your App Usage. Pay attention to what's going on when your phone screen goes black. If your phone always has display issues when using a particular app, try uninstalling that app to see if it makes a difference in your phone's screen going black randomly.
  3. Jan 10, 2024 · Tap Reset all data (factory reset) and then tap Reset Phone. iPhone: Open the Settings app and go to General > Transfer or reset iPhone > Erase all content and Settings and follow the on-screen instructions.

  4. Nov 8, 2023 · Plug your device in. It may have dimmed the display automatically due to low battery levels. This also prompts the phone to boot on the off chance that it was powered off or the battery depleted. Relocate to a space with lower ambient light to verify the display is black rather than at minimum brightness.