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Oct 25, 2022 · 1. Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds. [1] 2. Reinsert the battery after a few seconds.
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Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings.
The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID. You will have to answer your security question and follow the on-screen instructions.
- Shea Laverty
Try 'wipe handheld' - options / security options / general settings / menu / wipe handheld / "blackberry". Am not sure if this will reset the device itself to factor settings, but it would not harm to try. Alternatively, reload the O.S.
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How to Reset Your Blackberry. It is always safest to erase your device of all personal information before sending to us, but rest assured if you forget or don't know how, we will set your device back to factory setting. 1) Click the Options icon on your BlackBerry home screen.