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  2. Oct 25, 2022 · To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe. Method 1.

  3. Jun 8, 2022 · I own a Z30, and have not realized that BlackBerry Protect was still activated when the servers shut down. I am unable to wipe the device using the standard procedure. "Settings -> Security and Privacy -> Security Wipe" will ask for BBID password, but nothing happens on "verify".

  4. There are two ways to reset your password for your BlackBerry device before resorting to a full reset. The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID.

    • Shea Laverty
  5. Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phones battery to wiping its settings.

  6. Settings > General > Profiles. on the device and verify that a profile already exists. Remove the profile and try to activate again. If the issue persists, you might have to reset the device because data might be cached. Profile Installation Failed: The new MDM payload does not match the old payload.

  7. 1. On your computer, open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Do one of the following: • On a Windows computer, click Back Up & Restore. Click Factory Reset. • On a Mac computer, click BlackBerry Link > Preferences. Click Reload > Reload.

  8. Reset Your Password. If you have forgotten your password, please enter your email address below. Continue.