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- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings.
Apr 28, 2016 · Turn your phone on and lock the keypad by pressing and holding the ‘a’ button. Now, to unlock your phone you need to activate an “Emergency Call”. This varies from device to device, but press the Menu/BlackBerry key and then click “Emergency Call” (it should work even with a locked keypad).
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- Getting Your Unlock Code: Get your BlackBerry’s IMEI number. This unique identifier is required by either your carrier or the third-party unlock provider in order to get your unlock code.
- Unlocking Your BlackBerry: Unlock BlackBerry 10 devices. Go to Settings, select Security and Privacy, and then SIM Card. Scroll down and tap the Unlock Phone button.
You can unlock the Blackberry 8250 by entering security password you created into the phone in the "Unlock" menu. You will have to contact your mobile carrier to reset your Blackberry if you cannot remember the unlock password.
Nov 5, 2014 · It used to be that only GSM phones required SIM cards, but with the advent of faster 4G LTE networks, even CDMA carriers such as Verizon require SIM cards. With unlocked phones, users can switch networks by swapping in and out SIM cards from different carriers. Locked phones don’t allow that.
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How to Reset Your Blackberry. It is always safest to erase your device of all personal information before sending to us, but rest assured if you forget or don't know how, we will set your device back to factory setting. 1) Click the Options icon on your BlackBerry home screen. 2) Select Security Options and then General Settings.
