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- Schedule a repair or visit your nearest store today. Schedule a repair Restart your computer If iTunes didn't open on your iPad after you restarted it, try restarting your computer by holding the Power button down for 5 to 10 seconds. When your computer is back on, see if iTunes will open on your iPad.
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How do I restore my iPad?
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How do I restore my iPhone to factory settings?
How do I restore my iPad to factory settings?
In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad, or iPod touch erases all your information and settings.
- Update Device Software
Connect your device to your computer. You can connect your...
- Update iTunes
In the iTunes app on your PC, do one of the following:...
- Wi-Fi Syncing
In the iTunes app on your PC, click the Device button near...
- Import Items Already on Your Computer
In the iTunes app on your PC, choose Edit > Preferences,...
- Download Podcasts
If you have an iCloud account, your podcast subscriptions,...
- Sync Photos
In the iTunes app on your PC, click the Device button near...
- Change Where Files Are Stored
In the iTunes app on your PC, choose an option (Music or...
- Import Songs From CDs
In the iTunes app on your PC, choose Edit > Preferences,...
- Update Device Software
May 24, 2022 · How to Fix a Disabled iPad by Connecting to iTunes. Get back into your iPad using iTunes or Finder. By. Sam Costello. Updated on May 24, 2022. Reviewed by. Jon Fisher. This article will explain what to do when your iPad tells you to connect it to a computer. It will explain why it's happening and how to get it working again. iPad Passcode Woes.
May 31, 2018 · On your iOS device, go to the App Store. Search for the app. Make sure that you use the exact name of the app. Find the correct name of built-in apps. Tap to restore the app.
- Overview
- Look in the Finder, in iTunes, or in the Apple Devices app
- Check whether your device charges
- Update the software on all your devices
- Restart your devices
- Allow your device to connect in Windows or macOS
- Trust your computer, if asked
- Check for software conflicts
- Contact us
When your device is turned on and connected to your computer, it should appear in the Finder, in iTunes, or in the Apple Devices app. If you don't see it, follow these steps.
On a Mac with macOS Catalina or later, look for your device in the sidebar of any window in the Finder.*
On a Mac with an earlier version of macOS, look for your device in iTunes.
On a PC, look for your device in iTunes or in the Apple Devices app.
Learn more about viewing your device in the Finder or iTunes or in the Apple Devices app.
Your device should chime or vibrate when you connect it to your computer, but debris can build up in the charging port at the bottom of your iPhone or iPad and make it difficult to connect. If your iPhone or iPad does not charge when connected to your computer, connect your device directly without a hub or adapter if possible. If that doesn't work,...
Update your iPhone or iPad
Update your Mac
Update your Windows PC
On your PC you might also need to update iTunes, update Apple Devices, and update drivers.
When you connect your device to a Windows PC, Device Manager can confirm whether your computer is connected to your iPhone or iPad and update your driver if needed.
When you connect your device to a Mac laptop computer with Apple silicon, your Mac might ask whether you want to allow this accessory to connect. If so, allow it to connect.
If you see a “Trust this Computer?” alert on your device when you plug it into your computer, tap Trust. If you don’t see the alert or tapped incorrectly and the computer and iPhone or iPad may not trust one another, reset your Location & Privacy settings.
About the 'Trust This Computer' alert
Some third-party software might affect whether your iPhone or iPad can connect with your computer.
On a Mac, check your VPN or third-party security software for connectivity issues
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Apr 17, 2023 · For iPad models with a Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: press and hold both the side (or top) button and the Home button until the Apple logo appears. If the Restore screen still appears after you’ve restarted the device, you’ll need to reinstall iOS or iPadOS:
2 days ago · 120,159 points. Jul 7, 2024 8:55 AM in response to sunsh4n3. Yes, you do need to contact support. That discussion with Apple Support is the only way to clear this, too. Official Apple Support. Why does my iTunes and App Store say my account has been disabled and I need to contact apple support? . Support. Community.
For folks using macOS Catalina and above, check out these resources to see and use all the changes. How to back up your iTunes library before upgrading to macOS Catalina. No More iTunes. How to use Finder in macOS Catalina to Sync and Restore iPhone. How to update iOS and iPadOS using Finder and macOS Catalina.
