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- Hold the Home Button (the circular button below the display) and the Sleep / Wake Button (the power button) together for at least 10 seconds. If you have an iPhone 7 or 7 Plus, you’ll need to hard reset your iPhone by pressing and holding the power button and volume down button together.
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If your phone doesn't respond or stays blank, you can use the your phone's buttons to trigger a factory data reset. If an app that you downloaded caused the issue and you reinstall that app, the problem could come back.
Apr 10, 2024 · If your iPhone won't turn on or is frozen. If your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.
If iPhone doesn’t restart after you try these steps, see the Apple Support article If your iPhone won’t turn on or is frozen. Or if your iPhone isn’t working as expected after you restart it, see the iPhone Support website. If iPhone isn’t responding, try forcing it to restart.
- On iPhone: Plug your phone into a charger. There's a chance that your phone has run out of battery and will not turn on. Plug your phone in and let it charge for a few minutes before trying any of the following steps.
- On Android: Plug your phone into a charger. There's a chance that your phone has run out of battery and will not turn on, so plug your phone into a wall charger and let it sit for a few minutes before you continue.
- Restart your phone. Robert Triggs / Android Authority. Before you can figure out why your phone is freezing, the first thing to do is to get it up and running again.
- Charge your Android phone. If your phone doesn’t start after you press and hold the power button, plug it into the charger and wait before trying to restart it.
- Check your phone’s storage. Hadlee Simons / Android Authority. Lack of storage space might make your phone not work correctly or freeze completely. Go to Settings > Storage to see how much space is available.
- See if an app is causing a frozen Android phone. Problematic apps might freeze and make your phone unresponsive. If only the app is frozen, but you can access the rest of the phone, open the Recent apps screen to swipe and close the app.
If your device is frozen and unresponsive, press and hold the Power button and the Volume down button down simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.
Dec 20, 2022 · Follow these steps to perform a factory reset on your Android phone. Head to the Settings app on your Android device and open System. Tap on Reset Options and tap on Erase all data...
