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If iPhone doesn’t restart after you try these steps, see the Apple Support article If your iPhone won’t turn on or is frozen. Or if your iPhone isn’t working as expected after you restart it, see the iPhone Support website. If iPhone isn’t responding, try forcing it to restart.
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- If your screen is black or frozen
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- If you need more help
If your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.
iPhone screen is black or frozen
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1.Press and quickly release the volume up button. 2.Press and quickly release the volume down button. 3.Press and hold the side button until you see the Apple logo (this takes around 10 seconds). 4.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 5.If your iPhone still doesn't turn on, contact Apple Support.
On your iPhone 7 or iPhone 7 Plus
1.Press and hold both the side button and the volume down button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.
On your iPhone 6s and earlier, including iPhone SE (1st generation)
1.Press and hold both the Home button and the side button or the top button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.
If you see the Apple logo or a red or blue screen during startup, try these steps:
1.Connect your iPhone to a computer.
2.Select your iPhone on your computer.
3.While your iPhone is connected, follow these steps:
•On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
•On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
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Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo (this will take around 10 seconds). If your iPhone doesn’t turn on, charge your iPhone for one hour and then try again.
Dec 5, 2023 · Here’s how to reboot your iPhone when it freezes up: If your phone has become so unresponsive that even the Home button does not work, you can force shutdown your iPhone. Press and hold the Sleep/Wake button (your power button) at the top until a red slider appears.
Mar 15, 2021 · If your iPhone is stuck, frozen or otherwise unresponsive, you can force a restart to revive it.
Jul 9, 2021 · If your iPhone screen is frozen or unresponsive, there are a few things you can try when troubleshooting the problem. First, try a force-restart. If that doesn't work, you can update or...
Feb 22, 2020 · Is your iPhone frozen? Don't panic—you have options. Here's how to restart and unfreeze an iPhone, and restore it back to health.
